Goodyear Auto Service

3.9
416 reviews
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Business Details

20 Traders Way, Pooler, GA
31322-4158, United States
(912) 748-4663
https://www.goodyearautoservice.com/en-US/shop/GA/Pooler/000902476-31322-4158

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
20 Traders Way, Pooler, GA
31322-4158, United States

Hours

Reviews

3.9
416 reviews
5 stars
253
4 stars
45
3 stars
19
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior.

Service Efficiency

Several reviews highlighted long wait times for service, with some customers expressing frustration over appointments not being honored or delays in service.

Quality of Work

There are concerns about the quality of service, with some customers reporting misdiagnoses and dissatisfaction with repairs, while others praised the thoroughness and effectiveness of the work done.

Pricing Issues

Customers noted that prices can be higher than expected, with some feeling overcharged for services, while others appreciated fair pricing for quality work.

Staff Knowledge

Some staff members received commendations for their knowledge and professionalism, particularly in assisting customers with tire and maintenance needs.
  • CC
    Cliff
    Nov 13, 2025
    5.0
    Great and clean location..any car service need this location is recommended
  • TP
    The Prince
    Nov 9, 2025
    5.0
    Adrienne was a great help every step of the process. Answered every question I had and even gave me recommendations. Excellent customer service.
  • KS
    Kianna Smith
    Nov 6, 2025
    5.0
    Staff is very nice! Everyone here very helpful and knowledgeable. They make sure to let you know when they are special. Plus make sure to communicate about the process of your vehicle. If you are like me and only have one car then it makes your day run alot smoother.Definitely recommend giving them a try when you need things worked on your vehicle.
  • SC
    Shannon Craft
    Oct 29, 2025
    1.0
    I went in at 4 pm to get 1 tire and they told me I had to make an appointment. I needed the tire today, but apparently they don't want my business. I have to work in the mornings and could not make an appointment. And the lady in the lobby was not very nice.
  • SL
    Sabrina Lopez
    Oct 14, 2025
    1.0
    Terrible customer service. I went in on friday EARLY afternoon empty parking lot for a oil change i was told there were 2 cars ahead and they couldn't take me and I would have to make an appointment for next available which was monday. Cool, made an appointment for monday then when I got there was told I had to wait 1.5 hour to 2 for again an OIL CHANGE which is a 20 minutes job paying 118$ which lets face it is ridiculous. Customer service yea no. If you want to go somewhere where people hate their job this is the place to go. Valvoline now has a new customer and was cheaper. Good year you should change your name of your customer service is going to continue to match your ratings.
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Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire and automotive repairs including tire sales, oil changes, and general auto maintenance.

What are the operating hours of Goodyear Auto Service?

The center is open Monday through Saturday from 7:30 AM to 6:30 PM, and on Sunday from 8:00 AM to 6:00 PM. Holiday hours vary with some days closed and others open from 8:00 AM to 5:00 PM.