Sud Stop Car Wash

4.8
899 reviews

About

Car Wash
Welcome to Sud Stop Car Wash, your premier destination for top-notch car care in Norcross, GA! At Sud Stop, we pride ourselves on delivering a sparkling clean and pristine finish to your vehicle, inside and out. Our dedicated team is committed to providing the highest quality service, using state-of-the-art equipment and eco-friendly products.

Location

Sud Stop Car Wash
2185 Beaver Ruin Rd, Norcross, GA
30071-3339, United States

Hours

Reviews

4.8
899 reviews
5 stars
831
4 stars
14
3 stars
9
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Quincy, Rashel, and Ciara.

Equipment Issues

Several reviews mentioned ongoing problems with equipment, including lack of water and soap dispensers, which negatively impacted the car wash experience.

Mixed Experiences

While some customers had positive experiences and enjoyed the service, others reported dissatisfaction due to damage to their vehicles and poor communication regarding memberships.

Cleanliness and Quality

Customers appreciated the cleanliness of the facility and the quality of the car wash, although some noted inconsistencies in the wash effectiveness.
  • SS
    Shakira
    Dec 31, 2025
    1.0
    I used to have a membership with Sud Stop and honestly I’m glad I canceled it a long time ago. I decided to come back today and actually pay for a basic wash, and I immediately regretted it. After going through the wash, I realized there were no water or soap dispensers available to clean the interior of my car. The only things provided were vacuums and a few damp rags, which were not helpful at all for actually wiping anything down. I then tried to wash my floor mats and discovered that the floor mat sink had no running water. One sink didn’t even have a faucet, and the second sink had a faucet but no water coming out. When I asked the attendant about it, she told me there is currently no running water and that normally people just use the one soap dispenser that works and let their mats air dry. The way she said “normally” made it clear this has been an ongoing issue and not something temporary. This is extremely frustrating because none of this is communicated before you pay or go through the wash. Had I known there was no running water and no proper way to clean the interior, I would have taken my money elsewhere and gotten a full car wash experience. I can’t imagine how upset I would have been if I had paid $30 or more for a higher tier wash and still couldn’t clean my interior properly. At the very least, customers should be informed upfront when basic amenities like water are not available. This experience felt like a complete waste of money, and I won’t be returning
  • GB
    Grace Brookover
    Dec 29, 2025
    5.0
    Rashel was supper sweet and professional. She answered all of my question and walked me through everything throughly. If management sees this give her a raise please !!!!
  • LJ
    Lamika Jones
    Dec 28, 2025
    5.0
    Quincy helped me with my wash and made the whole process easy and stress-free. He was kind, patient, and professional. Highly recommend this car wash!
  • JR
    Jamail Raji
    Dec 23, 2025
    1.0
    Sud Stop Car Wash has gone downhill. A lot of the equipment just does not work anymore. The prep wash almost never has brushes, and the wash itself barely cleans the car. The water pressure feels weak and it leaves black spots on my car, which I do not have issues with at other drive thru washes. The window cleaner and all purpose cleaner stations are not working, and some of the vacuum stations are missing handles. I currently have two memberships and am honestly considering canceling because it is no longer worth it.
  • AW
    Angela W
    Dec 22, 2025
    1.0
    I would give 0 stars if I could. I was given a coupon last week for 50% off from Kroger. I drive up and before looking at the coupon, manager said it was expired. Rude. The expiration date was March 2026. Then he said let's try the code... not valid. No apologies or explanation. I hit reverse... Horrible Customer service. Would not go back even if the wash were free.

Frequently Asked Questions About Sud Stop Car Wash

What services does Sud Stop Car Wash in Norcross, GA offer?

Sud Stop Car Wash offers top-notch car care, including thorough cleaning and detailing using state-of-the-art equipment and eco-friendly products for a pristine finish inside and out.

What are the operating hours of Sud Stop Car Wash in Norcross?

Sud Stop Car Wash is open every day from 7:30 AM to 7:30 PM.