Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Norcross.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,809 reviews
5 stars
1,654
4 stars
43
3 stars13
2 stars14
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brittany and Tim received numerous praises for their exceptional customer service, being described as kind, helpful, and attentive.
Efficiency
Many customers noted the quick service, with several mentioning being in and out in a timely manner.
Professionalism
Reviews highlighted the professionalism of the staff, particularly Brittany and Tim, who communicated clearly and provided thorough explanations.
Affordability
Customers appreciated the reasonable pricing and fair deals offered, with many feeling they received good value for their services.
Welcoming Atmosphere
The environment was described as friendly and welcoming, making customers feel comfortable during their visits.
- KMKing Matt1 day ago5.0Recommending all my family here! Tayinha you go above and beyond I really appreciate your strong bright smile and great energy. Thank you once again
- SYSelena Yvette1 day ago5.0Tayinha! Thank you so much for your help! It’s been a minute since I’ve been to town and you’ve showed me the best customer service anyone can ask for! I absolutely appreciate the way you’ve helped me!
- MBMildred Barnett3 days ago5.0Tim was a very attentive customer service representative. He kept us entertained even though the prices have went up. The customer service is still intact.
- DNDavid N4 days ago5.0I am writing this review to give a huge shout-out to Tayinha at Mavis Tire for her exceptional customer service. When my tire delivery was delayed, I initially struggled to get concrete answers from other staff, who only offered an "I do not know." Tayinha completely changed this negative experience; she was incredibly proactive, taking ownership of the issue by calling the supplier herself to track the shipment. Her effort resulted in providing me with a precise estimated time of arrival, demonstrating a level of dedication and accuracy that truly sets her apart. She was helpful, supportive, and genuinely kind throughout the stressful wait. If you visit Mavis Tire and need someone who delivers results and excellent support, make sure to find Tayinha.
- VSVicki StauferNov 14, 20255.0Today I had an appointment. Tim took great care, and checked for my tire leak. The tire was fine thank heavens. Good service.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires and auto services does Mavis Tires & Brakes in Norcross offer?
Mavis Tires & Brakes offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more, with a tire price match guarantee.
What are the store hours for Mavis Tires & Brakes in Norcross?
The store is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Do I need an appointment to get services done at this Mavis location?
No appointment is necessary for services, but it is recommended to schedule one for convenience.
Does Mavis Tires & Brakes accept walk-ins and offer waiting areas?
Yes, walk-ins are accepted for all services and there is a waiting area with television and free Wi-Fi to wait inside or outside while work is done on your car.
Is there a price match guarantee on tires at Mavis Tires & Brakes?
Yes, Mavis offers a low tire price guarantee and also guarantees the price for 30 days after purchase if you bring a competitor's price quote.
What payment options are available at Mavis Tires & Brakes in Norcross?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there nearby tire shops or automotive stores around Mavis Tires & Brakes in Norcross?
Yes, nearby places include NTB - National Tire & Battery and AutoZone, useful for comparison shopping or additional automotive needs.
What dining options are near Mavis Tires & Brakes for a meal before or after my visit?
Nearby fast food restaurants include Sonic Drive-In and Wendy's, convenient for a quick meal when visiting the tire and service shop.
Are there any local landmarks or cultural sites close to Mavis Tires & Brakes in Norcross?
The Shree Swaminarayan Hindu Temple ISSO is nearby and could be of interest if you want to visit a cultural or religious site during your trip.
Can I drop off my car for service and pick it up later at Mavis Tires & Brakes?
Yes, overnight drop-off is available where you can leave your car with a dropbox for keys and pick it up the next day. Same-day drop-off with call-back is also offered.