Enterprise Rent-A-Car

3.5
227 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Norcross, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peachtree Corners location today.

Location

Enterprise Rent-A-Car
7085 Jimmy Carter Blvd, Norcross, GA
30092, United States

Hours

Reviews

3.5
227 reviews
5 stars
125
4 stars
18
3 stars
4
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Micaela, Reece, and Jordan for their exceptional service.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, leading to customer dissatisfaction.

Wait Times

Numerous customers reported long wait times for vehicle pickup, often exceeding an hour, which contributed to frustration and negative experiences.

Reservation Issues

There were multiple complaints about reservations not being honored or vehicles not being available upon arrival, causing significant inconvenience for customers.

Mixed Experiences

While some customers had positive experiences, others reported terrible service and management, indicating inconsistency in service quality at this location.
  • JC
    Jonathan Corley
    Nov 12, 2025
    1.0
    No one answers the phone.
  • KO
    Katie Owen
    Oct 29, 2025
    5.0
    I had a rental through enterprise while my car was being work on through Geico. The process was easy, quick, and got me back on the road with ease. Will return if needed!
  • ES
    Ed Shoulta-Mills
    Oct 28, 2025
    5.0
    Easy checking out a vehicle and returning.
  • TG
    Tequia “Stormy Monday” Gladden
    Oct 23, 2025
    5.0
    Micaela Pessoa and Reece at the car rental desk provided truly stellar service. Micaela's knowledge and efficiency at the counter were impressive, and she clearly explained all the rental details. Reece's attentiveness during the pickup was what really stood out. Their combined effort made for an incredibly positive and memorable experience. They are a real asset to the company. I travel often and I will be back to this location for my rental needs. Thanks so much!
  • KD
    K Dima
    Oct 5, 2025
    2.0
    Enterprise Jimmy Carter Norcross GA Location: I would like to begin by acknowledging that the staff at this location have consistently been pleasant and professional. However, I have experienced several recurring issues that need to be addressed. Despite utilizing the online check-in process, the vehicle pickup process routinely takes an excessive amount of time. The cars are often not prepared in advance and are only brought around and cleaned after the customer arrives. This defeats the purpose of early check-in and creates unnecessary delays. Additionally, the overall vehicle condition upon pickup has been consistently below standard. On several occasions, I have received vehicles with dirty windshields (both inside and out), worn windshield wiper blades, and insufficient windshield washer fluid — which I have had to replace at my own expense. The windows are also frequently unclean, and in some cases, the fuel tank has not been filled prior to rental. These repeated issues indicate a lack of attention to vehicle readiness and cleanliness. As a returning customer, I expect that vehicles be properly serviced, cleaned, and fully prepared before pickup. Furthermore, there has been a noticeable lack of vehicle selection at this location, which adds to the overall inconvenience. I hope that management will review these concerns and take steps to ensure that vehicles are consistently clean, well-maintained, and ready for customers upon arrival.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Norcross, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans to suit your rental needs in Norcross, GA.

Where is Enterprise Rent-A-Car located in Norcross?

Enterprise Rent-A-Car is located at 7085 Jimmy Carter Blvd, Norcross, GA 30092, US.