Enterprise Rent-A-Car

3.5
235 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norcross, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peachtree Corners location today.

Location

Enterprise Rent-A-Car
7085 Jimmy Carter Blvd, Norcross, GA
30092, United States

Hours

Reviews

3.5
235 reviews
5 stars
129
4 stars
20
3 stars
4
2 stars
4
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being friendly and helpful, others reported rudeness and a lack of assistance.

Vehicle Availability

Many customers experienced issues with vehicle availability, including reservations not being honored and long wait times for cars.

Cleanliness and Maintenance

Several reviews highlighted concerns about the cleanliness and maintenance of vehicles, with reports of dirty cars and mechanical issues.

Efficiency

Customers frequently mentioned long wait times for service and vehicle pickup, indicating inefficiencies in the rental process.
  • MS
    mohsen sadeghzadeh
    4 days ago
    5.0
    I would like to sincerely thank your team for their outstanding cooperation and support. Your staff went above and beyond to accommodate my requests and make the process smooth and comfortable for me. I have been a loyal customer of your company for several years, and experiences like this are exactly why I continue to work with Enterprise with confidence and satisfaction. Please extend my appreciation to the employees at this location for their professionalism, kindness, and excellent customer service.
  • SA
    Steven A
    Nov 27, 2025
    1.0
    Red hair Agent told me he didn't have car available until next day. He said thats what the insurance had book but the insurance had sent me. Then they gave me a car with smudges all over the windshield. Didn't seem like they cleaned it well.
  • NF
    Nikki Franka
    Nov 26, 2025
    1.0
    Awful. I made the reservation TWO weeks ago because I knew it was going to be the day before Thanksgiving. The next day I get a call confirming everything, so I believe we are set. Today I go at the designated pick-up time, only to be told that because it's the day before a holiday, the car isn't ready, which makes no sense. We live half a mile up the street so I asked Michaela to call when it is. There were people sitting there waiting with the same issue. I called two and a half hours later, "Oh, it's getting an oil change...[you're] second in line". I call again at 4:10, and am put on hold for 10 minutes because their location can see my name, and they still don't have a car for me. They kept putting me on hold, and the same stupid message started replaying about my life's "always in motion". Not with Enterprise it isn't. Since we weren't in front their face, they gave my car to whoever was. I was renting the car for my boyfriend and his daughter to visit his 88-year old mother, who's non compos mentis. "You can take the reservation, you just don't know how to hold the reservation." Jerry Seinfeld.
  • IK
    Iosif Papadakis Ktistakis
    Nov 26, 2025
    1.0
    If I could leave a lower evaluation after today’s experience I would. 2 month reservation was met with we don’t have a car for you and no willingness to help besides go to the airport to see if you can find something, from the store manager Kayla. Some side smirks from the desk worker were the cherry on the icing. Incompetency at its greatest.
  • CG
    Chad Green
    Nov 25, 2025
    5.0
    Best rental car company in the market without question. Brightest employees , best service and a great selection of vehicles.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Norcross, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans to suit your rental needs in Norcross, GA.

Where is Enterprise Rent-A-Car located in Norcross?

Enterprise Rent-A-Car is located at 7085 Jimmy Carter Blvd, Norcross, GA 30092, US.