Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Norcross, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Beaver Ruin Road location today.
Location
Hours
Reviews
3.8
490 reviews
5 stars
283
4 stars
55
3 stars
29
2 stars
26
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the exceptional service from specific employees like Ashley and Lee, others reported poor customer service experiences, including unhelpful staff and lack of responsiveness.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including last-minute cancellations of reservations and lack of inventory, leading to customer frustration.
Cleanliness and Maintenance
Several customers reported receiving dirty vehicles or cars with maintenance issues, indicating a need for better vehicle preparation before rentals.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their overall experiences, citing friendly staff and efficient service at the location.
Management Issues
There were complaints about management practices, including unprofessional behavior from certain managers and a lack of accountability in resolving customer issues.
- VSValarie SolomonNov 6, 20254.0Im so sorry I didnt get the young man who checked me and checked me out a week later. He was professional, friendly and knowledgeable. I pray 🙏🏽 he remain this pleasant. A friendly atmosphere and workers.
- DJDon- JosephOct 23, 20251.0These guys really messed up the plans for our production... We had the opportunity to make a modification to switch locations, but they told us to wait until they called us back. I asked will I be hearing back from them in ten minutes or the next day, they said it won't take a day... lo and behold... looks like its gonna be the next day. Can't make this up.
- DJdon josephOct 23, 20251.0We were expecting to get a specific vehicle only for them to call us the day before and say they don't have it. What's worst, they said they will have management call and after three hours... they ended up being close.
- BBBobOct 22, 20255.0Quick, simple, easy
- PPPatrickOct 1, 20255.0Patrick Thomas Starkey Hearing Technologies Subject: Exceptional Service from Ashley at Beaver Ruin, Norcross Dear, Manager's Enterprise I am writing to commend Ashley for the consistently outstanding service she provides to our company, Starkey. In the fast-paced world of business, reliability is key. Ashley embodies this. She is always professional, incredibly responsive, and anticipates my needs before we even have to ask. Her ability to manage my rental needs seamlessly and handle all my customer expectations is beyond measure. Ashley is a significant reason I continue to partner with Enterprise. She is a tremendous asset to your team and represents your company's values perfectly. Thank you for fostering an environment where employees of Ashley's caliber can thrive. Sincerely, Patrick Thomas Consultant Starkey Hearing Technologies My Phone Number-On file
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Norcross, GA?
Enterprise Rent-A-Car is located at 1807 Beaver Ruin Rd, Norcross, GA 30071, near I-85.
What are the operating hours of Enterprise Rent-A-Car in Norcross?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Norcross?
They offer a wide range of vehicles including rental cars, vans, autos, and luxury cars to suit your needs.
Does Enterprise Rent-A-Car in Norcross offer any special deals or discounts?
Yes, they offer great weekend rates and have discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Norcross?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the Norcross location?
Yes, you can reserve your rental vehicle online via their reservation website.
Does Enterprise Rent-A-Car provide airport pick-up services in Norcross?
Yes, airport pick-up is one of the services offered at this location.
What gas stations are conveniently located near Enterprise Rent-A-Car in Norcross?
Nearby gas stations include Citgo, Shell, and Valero, which can be convenient for refueling rental vehicles.
Are there any pet-friendly places near Enterprise Rent-A-Car in Norcross?
Yes, Man's Best Friend is a nearby dog park that offers pet sitting, training, and other pet services, great for pet owners visiting the area.
What local attractions can I visit near Enterprise Rent-A-Car in Norcross?
Nearby attractions include ULTRAVIEW for active life activities, various local churches like Holy Vietnamese Martyrs Catholic Church, and retail stores such as PerfecPressHTV.com for arts and crafts.