AutoZone Auto Parts

4.1
371 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Norcross #6777 in Norcross, GA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norcross, GA or call us at (678) 543-6097.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4930 Jimmy Carter Blvd, Norcross, GA
30093, United States

Hours

Reviews

4.1
371 reviews
5 stars
230
4 stars
56
3 stars
21
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for rudeness and lack of assistance.

Store Environment

The store is well-stocked but suffers from poor air conditioning, leading to uncomfortable shopping conditions.

Staff Attitude

Several customers reported negative attitudes from staff, impacting their overall experience.

Efficiency

Long wait times and inefficient service were common complaints, with some customers experiencing delays in assistance.

Product Availability

Customers appreciated the variety of products available, but some faced issues with incorrect orders or unavailable items.
  • AA
    Ahbi
    Oct 31, 2025
    3.0
    The STORE itself has lost of things and its a busy store. 5☆ to that. However, people behind the counter... are.. tired of this place or allowed negativity get the best of them.. idk the vibe they portray is clearly visible.. (don't ask me anything) sore of attitude. Anyways. They will help but again with attitude..
  • DD
    Dustin Daniel
    Oct 27, 2025
    2.0
    Ordered a toll for delivery The tool was brought to the store but no one wanted to deliver it. I got customer service to try to call the store and they wouldn't answer for customer service. Seems like management never knows what they are talking about.
  • HR
    Humberto Ramos
    Oct 6, 2025
    4.0
    Good they try the best to help me we got it wrong but I went back and they corrected thanks guys
  • LT
    Lucinda Taylor
    Sep 24, 2025
    5.0
    Great
  • BR
    Brandon Roberts
    Sep 5, 2025
    1.0
    Waited 15 min while looking at 3 ppl behind the counter actively ignore me and im Just trying to drop a check to commercial … it’s either lazy or rude I ll let you decide sept 5 3:00 pm autozone customer service is a joke

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Norcross, GA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Norcross #6777 offer in-store pickup and same-day delivery?

Yes, the store provides in-store pickup and same-day delivery services for customers.