Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Norcross #6777 in Norcross, GA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norcross, GA or call us at (678) 543-6097.
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for rudeness and lack of assistance.
Store Environment
The store is well-stocked but suffers from poor air conditioning, leading to uncomfortable shopping conditions.
Staff Attitude
Several customers reported negative attitudes from staff, impacting their overall experience.
Efficiency
Long wait times and inefficient service were common complaints, with some customers experiencing delays in assistance.
Product Availability
Customers appreciated the variety of products available, but some faced issues with incorrect orders or unavailable items.
AA
Ahbi
Oct 31, 2025
3.0
The STORE itself has lost of things and its a busy store. 5☆ to that.
However, people behind the counter... are.. tired of this place or allowed negativity get the best of them.. idk the vibe they portray is clearly visible.. (don't ask me anything) sore of attitude. Anyways. They will help but again with attitude..
DD
Dustin Daniel
Oct 27, 2025
2.0
Ordered a toll for delivery The tool was brought to the store but no one wanted to deliver it. I got customer service to try to call the store and they wouldn't answer for customer service. Seems like management never knows what they are talking about.
HR
Humberto Ramos
Oct 6, 2025
4.0
Good they try the best to help me we got it wrong but I went back and they corrected thanks guys
LT
Lucinda Taylor
Sep 24, 2025
5.0
Great
BR
Brandon Roberts
Sep 5, 2025
1.0
Waited 15 min while looking at 3 ppl behind the counter actively ignore me and im
Just trying to drop a check to commercial … it’s either lazy or rude I ll let you decide sept 5 3:00 pm autozone customer service is a joke
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Norcross, GA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Norcross #6777 offer in-store pickup and same-day delivery?
Yes, the store provides in-store pickup and same-day delivery services for customers.
What types of products can I find at AutoZone Auto Parts in Norcross?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at the store.
Which popular automotive brands are available at AutoZone Norcross?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Norcross?
You can reach them by phone at (678) 543-6097 or via email at customer.service@autozone.com.
What is the exact location of AutoZone Auto Parts in Norcross?
The store is located at 4930 Jimmy Carter Blvd, Norcross, GA 30093, USA.
Are there options for curbside pickup available at the Norcross AutoZone?
Yes, AutoZone in Norcross offers curbside pickup services for customer convenience.
What popular automotive parts stores are near AutoZone Auto Parts in Norcross?
Nearby automotive parts stores include another AutoZone location and O'Reilly Auto Parts, providing you with additional options for car parts.
What nearby gas stations could I visit when coming to AutoZone in Norcross?
You can visit FRIENDLY SHOP CITGO, a nearby gas station, which is convenient for fueling your vehicle before or after your AutoZone visit.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone Norcross?
Yes, nearby restaurants include Taqueria Maria (Mexican/Tex-Mex), Lyons Jamaican Cuisine LLC, Levelz Lounge Atl, and Mi Pizza, offering a variety of dining options.