Advance Auto Parts

4.4
338 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3730 Holcomb Bridge Rd in Norcross offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3730 Holcomb Bridge Rd, Norcross, GA
30092, United States

Hours

Reviews

4.4
338 reviews
5 stars
234
4 stars
60
3 stars
20
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their helpfulness, friendliness, and knowledge, with many customers highlighting specific employees like Charlie, Edgar, and Trey for their exceptional service.

Product Availability

While many customers found the store had the parts they needed, there were some complaints about specific items being out of stock.

Mixed Experiences

While most reviews are positive, there are a few negative experiences reported, particularly regarding customer service in specific situations, such as returns and assistance.

Store Environment

Customers appreciate the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Technical Assistance

Several reviews mention staff providing valuable assistance with diagnosing car issues and helping with installations, enhancing the overall customer experience.
  • JA
    Juan Diego Angucho
    Nov 13, 2025
    5.0
    Trey He is a very good person he helped me in everything I needed without a doubt this store knows how to hire its workers trey is very good at his job
  • DM
    David B Manley
    Oct 25, 2025
    5.0
    Great service by helpful, friendly, and knowledgeable staff.
  • JD
    Jimmy Doan
    Oct 1, 2025
    1.0
    Didn’t get the guys name but instead of going above and beyond trying to find a front turn signal light, he directed me to go else where (auto zone,oreilys) would really be nice if he could go ask someone else more knowledgeable to help out but i ended up finding the right bulb myself.
  • JB
    Jada Bernard
    Sep 18, 2025
    5.0
    Trey offered the best customer service I have ever experienced. He was kind compassionate and informative. I will definitely be back for any car needs ! Thank you again for all of your help
  • DW
    DT W
    Aug 3, 2025
    5.0
    Thanks! Edgar was a huge help! He tested my battery and installed a new one. Also they offer military discount! Thanks for taking care of your veterans.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*