Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5820 Jimmy Carter Blvd in Norcross offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
190 reviews
5 stars
129
4 stars
31
3 stars
10
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Carlos, Tony, and Alana, while others reported negative experiences with rudeness and lack of assistance.
Product Availability
Customers appreciated the store's inventory and ability to find parts, although some expressed frustration over incorrect parts and the need for multiple trips.
Staff Attitude
Feedback varied significantly, with some praising friendly and accommodating staff, while others reported unprofessional behavior and poor customer service.
Efficiency
While many reviews highlighted quick service, several customers noted slow service at the counter and long wait times.
Management Issues
Some reviews pointed out problems with management, including lack of support for staff and customers, leading to dissatisfaction among patrons.
- ALAlbert LugassyNov 11, 20251.0Your webpage doesn't save my search parts to purchase. Also it redirect makes it worse and discourage to purchase.Correct the error s
- MMMIEOct 5, 20255.0Great customer service Andre and Carlos, they both helped install wipers and battery for my vehicle in the rain. Thanks Guys
- NLNoah LopezOct 1, 20255.0Carlos was incredibly helpful.
- AAAmyAug 24, 20255.0Always my go to for parts
- GMGregg MorrisonAug 23, 20255.0First rate service. We came in for Brake Fluid and Disk Brake rotor screws. Yep, in stock.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products and brands does Advance Auto Parts in Norcross offer?
Advance Auto Parts in Norcross offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits. Leading brands include FRAM, Carquest, DieHard®, Bosch, Trico, and Valvoline.
Can Advance Auto Parts install or replace my car battery?
Yes, they offer free battery installation with purchase. They will also test your battery for free and recycle used batteries. Exclusions may apply.
Does the Norcross Advance Auto Parts store offer recycling services?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Are there any free services available at this Advance Auto Parts location?
Yes, free services include battery testing, battery and windshield wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling, subject to exclusions.
What are the store hours for Advance Auto Parts at 5820 Jimmy Carter Blvd, Norcross?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
What payment options are accepted at Advance Auto Parts Norcross?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does this location offer curbside pickup and same-day delivery?
Yes, Advance Auto Parts Norcross offers in-store pickup, curbside pickup, and same-day delivery services.
How can I pick up my online orders from Advance Auto Parts Norcross?
You can buy online and pick up your order in-store in approximately 30 minutes, with options for curbside pickup available as well.
What nearby automotive services and stores can I find around Advance Auto Parts Norcross?
Nearby you will find Pep Boys, offering tire and automotive repair services, as well as another Advance Auto Parts location. These options provide convenient alternatives for vehicle parts and repair needs.
Are there any nearby transit or convenient locations near Advance Auto Parts that can help customers?
Yes, the UPS Access Point location nearby is convenient for shipping and package services. Customers can combine visits for errands near Advance Auto Parts in Norcross.
What community and medical services are located near Advance Auto Parts Norcross?
Nearby community services include Emprendedores Latinos USA and Gwinnett Village Community Improvement District. For medical needs, centers like CNU Medical Institute and Trinity Family Clinic are close by, making the area convenient for multi-purpose visits.