Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
168 reviews
5 stars
129
4 stars
10
3 stars
5
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with several mentioning specific employees by name for their exceptional service.
Efficiency
Numerous reviews highlighted the quick turnaround times for services, with many customers expressing satisfaction with how fast their vehicles were serviced.
Transparency
While many appreciated the honesty and transparency in service recommendations, some customers reported feeling misled about diagnostic fees and unnecessary services.
Mixed Experiences
There were several negative experiences reported, particularly regarding perceived dishonesty and poor customer service from certain staff members, leading to a divide in overall customer satisfaction.
- JDJohn DDec 15, 20255.0Always excellent service. Staff very professional and competent. Manager runs the office very efficiently and smoothly. Thanks.
- JMJames McKittrickDec 8, 20255.0Great customer service! Fair pricing and they ask to proceed with unexpected service that you did not ask for.
- JPJackson ParrishDec 2, 20255.0Great job from Edwin. Steve was also helpful. Quick turnaround on 4 tires and alignment.
- ELErin O'Connor LobatoNov 28, 20255.0Fit us in 10 minutes before close on the Friday after Thanksgiving to change a flat tire. Solid advice and on our way in 10 minutes. Definitely recommend.
- WRWendy RayNov 17, 20254.0First time going to this location. I went in on a Saturday to have a tune up and purge value replacement and oil change. When i went in i told the lady what i wanted done and she went and talked to someone in back and told me that they had to do a diagnostic test to see what was going on with my car first and that they would let me know what was wrong and how much it would cost. I was told that the diagnostic fee would be credit back if i had the work done there. i already knew what was going on with my car and what i wanted done but said ok. So the mechanic called me and told me exactly what i already knew needed to be done to my car. i told them to go ahead and get it fixed. when i picked up the car and paid the $1162 it took to fix it. when i looked at the invoice yesterday(Sunday) i noticed that they did NOT credit the diagnostic fee back and when i called the lady that answered the phone told me oh no we dont credit that fee back. I really do like the work that they done on my car, how quickly it was done and the service that i got but dont like the fact that i told them what i wanted to be done to my car and they told me i had to pay them $175 to diagnose it and they did exactly what i told them i wanted done to my car. They also told me that i had to have some other work done but it wasnt anything major but it needed to be done and gave me a quote for it. i am pleased with the service and work they done on my car but not happy that i felt mislead about the diagnostic fee. Note taken if you know what you want done to your car do not let them charge you the fee. On the edge about going back but i really do like the service that i received there being the first time ever going.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service in Newnan, GA?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 7:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer any in-store services for tire pickup?
Yes, Goodyear Auto Service offers in-store pickup services for customers.
What types of payment does Goodyear Auto Service accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Where is Goodyear Auto Service located?
It is located at 29 Lagrange Street, Newnan, GA 30263-2636, USA.
Does Goodyear Auto Service have wheelchair accessibility?
Yes, the facility has a wheelchair-accessible entrance, parking, and restrooms.
Can I book an appointment online for Goodyear Auto Service?
Yes, you can make an appointment online through their website.
Is Goodyear Auto Service open on public holidays?
They are closed on some holidays like January 1 and November 27 but have reduced hours (8:00 AM to 5:00 PM) on others like May 26 and July 4.
Which nearby places can help me find Goodyear Auto Service in Newnan?
Nearby government offices such as Newnan City Hall and the Newnan City Mayor's Office can serve as landmarks to find Goodyear Auto Service.
Are there any nearby attractions I can visit before or after my service at Goodyear Auto Service?
Yes, you can visit Main Street Newnan, a landmark and shopping area, or Greenville Street Park for some outdoor time.
Where can I find food options near Goodyear Auto Service?
Karvela’s Pizza Company is a nearby pizza restaurant where you can enjoy a meal before or after your visit.