Enterprise Rent-A-Car

3.8
745 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Newnan, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Newnan location today.

Location

Enterprise Rent-A-Car
12 Herring Rd, Newnan, GA
30265, United States

Hours

Reviews

3.8
745 reviews
5 stars
428
4 stars
85
3 stars
34
2 stars
43
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted poor customer service experiences, including long wait times and unresponsive management.

Reservation Issues

Numerous customers reported problems with reservations, including vehicles not being available despite prior confirmations, leading to significant inconveniences.

Staffing Problems

A common theme was the location being understaffed, resulting in long wait times and chaotic service during busy periods.

Vehicle Condition

Some customers expressed dissatisfaction with the cleanliness and maintenance of the vehicles, citing issues such as unpleasant odors and mechanical problems.
  • KM
    KJ Krista Mckiver
    4 days ago
    5.0
    Enterprise Newnan has the best team very helpful and friendly
  • AD
    Aleks Derzhay
    Jan 6, 2026
    5.0
    Great service, professional and great at problem resolving. We needed a rental due to our main family vehicle being in an accident. They matched the size of the vehicle and worked with our insurance to make it an easy process.
  • JG
    Jean-Yves Gourmelon
    Jan 5, 2026
    1.0
    On December 27, we called the number indicated on the Enterprise Newnan website. We soon received a confirmation email for a rental car, and got ready to get on a taxi to the Newnan Enterprise location when we received a phone call from their manager saying that whoever sent me the confirmation didn’t have the right to do it! …they had no car available at their facility (despite the confirmation email we received). Obviously, we were disappointed and requested explanation. The person we spoke too was abrupt, repeating there are no cars and just hanged up on us!! Terrible experience!
  • JM
    Jerry Mickle
    Dec 24, 2025
    1.0
    Reserved a car for a trip more than 2 weeks in advance at this location. They called 2 hours before my scheduled pickup and told me they will not have a car for me. This completely upends our travel plans and they had no reasonable explanation. What in the world is the point of making a reservation if they can just cancel on you the day of and ruin all your plans.
  • AK
    Alicia Knight
    Dec 17, 2025
    5.0
    Absolutely incredible experience here. Mo, Deon, and the entire staff were so pleasant and accommodating. I rented a mid size SUV for 1 week while I had to take my car back for more repairs. The car I was initially given, was just not the most comfortable ride for me personally and I asked to have it swapped- no issues whatsoever. I ended up forgetting a Christmas gift in the front seat when I dropped it back off, and Mo was able to recover it from their lost & found and held it for me until I picked it back up. Stellar experience and it could not have gone smoother. You read one star reviews on here and wonder if people are just upset over policy that employees try to maintain, because this staff did everything they could to ensure I was happy and taken care of. Thank you!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Newnan, GA?

Enterprise Rent-A-Car in Newnan offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.

What are the operating hours of Enterprise Rent-A-Car in Newnan?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.