Enterprise Rent-A-Car

3.8
731 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Newnan, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Newnan location today.

Location

Enterprise Rent-A-Car
12 Herring Rd, Newnan, GA
30265, United States

Hours

Reviews

3.8
731 reviews
5 stars
418
4 stars
85
3 stars
34
2 stars
43
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional attitude of the staff, highlighting individuals like Deon, Aleem, and Mo for their exceptional service.

Staffing Issues

Numerous reviews mentioned the location being understaffed, leading to long wait times and delays in service.

Vehicle Availability

Several customers reported issues with vehicle availability, including reservations not being honored and cars not being ready at the time of pickup.

Cleanliness and Maintenance

Feedback varied on vehicle cleanliness, with some customers noting issues like smoke odors and unmaintained vehicles.

Communication Problems

Customers expressed frustration with the lack of communication, particularly regarding phone responsiveness and follow-up on issues.
  • JL
    Jake Long
    2 days ago
    5.0
    A perfect rental. Saved me time and money.
  • RK
    Rahel Khan
    Nov 15, 2025
    1.0
    I had an extremely disappointing experience with this location of Enterprise. I booked a premium SUV well in advance, only to arrive and be told without any prior notice that both vehicles were “on recall.” Instead of offering a comparable or upgraded replacement, the staff tried to undersell me a full-size SUV as a substitute for the premium SUV I had reserved. It felt like a bait-and-switch. There was no transparency, no proactive communication, and the staff were unhelpful and dismissive throughout the entire interaction
  • JP
    Jackson Parrish
    Nov 10, 2025
    5.0
    Mr. BJ was a quick and efficient professional. He was clean cut and polite. I was in my rental car in 10 minutes from the time I walked in the door. I wish all my customers service interactions could be as pleasant as the one he gave me. Thanks!
  • DT
    Daniel Turner
    Nov 5, 2025
    1.0
    Terrible customer service. Booked a van over a month ago. Got a call from them yesterday to confirm booking. Go In today to pick up the van and they do not have one. Lady stated they have not had a van for a while. We are leaving today and have no vehicle to fit the family. I asked if they had a larger van they could substitute. Her answer was yes, but would cost double. We have used this place numerous times and delt with Mo/Moe and had absolutely no problems. They have lost my business for good. I would give a 0, but it doesn't go that low. Now I scramble to figure out how to take my vacation.
  • SA
    Spencer Alston
    Oct 24, 2025
    5.0
    Listen up you guys , I understand these rental car may have a bad rap, but not enterprise in Newnan ga is not that. Enterprise in Newnan they were outstanding from beginning to end, Mr Deon top tier customer service specialist handle me with outstanding professionalism, he was kind , respectful, and made sure we had the vehicle we needed and wanted. Oh yeah let's not forget about the rest of the team was also top tier outstanding customer service. Let's give credit were credit is due. I guarantee you will not be disappointed with the customer service and with vehicle selection. Let's get enterprise in Newnan GA up to a 5.0 rating. Keep up the outstanding work enterprise. Don't forget to ask for or look for the outstanding Mr Deon.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Newnan, GA?

Enterprise Rent-A-Car in Newnan offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.

What are the operating hours of Enterprise Rent-A-Car in Newnan?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.