Advance Auto Parts

4.2
260 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 41 Bullsboro Dr in Newnan offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
41 Bullsboro Dr, Newnan, GA
30263, United States

Hours

Reviews

4.2
260 reviews
5 stars
149
4 stars
52
3 stars
32
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of assistance.

Product Availability

Customers appreciate the wide selection of products available, but there are complaints about receiving the wrong parts and issues with online orders.

Store Cleanliness

The store is generally reported as clean and organized, contributing positively to the shopping experience.

Staff Knowledge

While some staff members are noted for their expertise, there are several comments indicating a lack of knowledge among employees regarding specific automotive issues.

Return Policy Issues

Customers have expressed frustration with the return policy, particularly regarding exchanges for incorrect parts and the handling of opened packages.
  • AD
    ashleigh davenport
    5 days ago
    1.0
    Manager Tameka at this location has very bad attitude . Customer service rate 1 out of 10 . That one percent was just her saying hi .
  • JW
    Joseph Ward
    Nov 16, 2025
    4.0
    Pleased with customer service price reasonable
  • MM
    Michael McFadden
    Oct 2, 2025
    5.0
    Ken was very knowledgeable and helpful. Helped me on my way after solving my battery problem.
  • CG
    Courtney Gray
    Sep 8, 2025
    1.0
    THE WORST PEOPLE EVER!!!! They made a mistake but refuse to make it right!
  • CG
    Courtney Gray
    Sep 8, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE!!!!!!! I was sold TWO wrong filters on Sunday. He asked for my phone number, typed it in, and I paid. He then handed me the bag and said have a great day. Today, I try to return BOTH filters because they were wrong. THEY REFUSED to swap them out for me bc my phone number didn’t pull up and I didn’t have a receipt. I told him PULL THE CAMERAS and you will see he I gave him my phone number and he NEVER printed me a receipt. We went round and round and they still refused to help me and swap the filters they refused to look at the camera. They refused to get the employee from yesterday to ask him hey did you sell this to her? They refused to make it right!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*