Enterprise Rent-A-Car

4.0
957 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Morrow, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jonesboro Road location today.

Location

Enterprise Rent-A-Car
7254 Jonesboro Rd, Morrow, GA
30260, United States

Hours

Reviews

4.0
957 reviews
5 stars
583
4 stars
131
3 stars
42
2 stars
33
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the professionalism and helpfulness of staff, others reported unprofessional behavior and poor communication.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and lack of timely communication regarding changes.

Vehicle Condition

Some customers reported receiving vehicles that were not properly cleaned or maintained, leading to safety concerns.

Wait Times

Many reviews mentioned long wait times for vehicle pickup, with some customers waiting over two hours despite having reservations.
  • PP
    Porsha'
    2 days ago
    5.0
    I want to start by saying that my overall experience with Enterprise has been pleasant, and the employees have always been professional and helpful. I understand that some matters are outside of the staff’s direct control, and I am not trying to get anyone in trouble. That said, my most recent rental did not meet the usual standards I have experienced. The vehicle had a strong smoke odor, and I am a non-smoker. It also was not as clean as expected at pickup. Additionally, the vehicle appeared to need maintenance attention, as dashboard warning lights were illuminated and the tires or alignment may need to be checked. While I appreciate the team’s efforts to accommodate customers, this particular rental was not in the best condition. Overall, my experiences with Enterprise have been positive, and I am confident these concerns can be addressed moving forward
  • AC
    anthony champ
    Dec 28, 2025
    1.0
    Bad experience you guy take so many reservations but not enough cars Ihave to wait for 30 mns on top of my money for a car that's not good business
  • KR
    Kenneth Russell
    Dec 26, 2025
    5.0
    Excellent staff! Very professional.!
  • CJ
    Charles Johnson
    Dec 17, 2025
    1.0
    I called to extend my rental and the phone just rang and rang. Once I got to speak to a person, I was told that the second day rate would be three times what I paid the first day. Why so high???
  • EM
    Eric Meadows
    Dec 7, 2025
    5.0
    Rented a vehicle this week from this location for the second time. Excellent customer service by all associates I encountered. Check in for renting and returning the vehicle was less than 5 minutes. Highly recommend.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Morrow, GA?

Enterprise Rent-A-Car is located at 7254 Jonesboro Rd, Morrow, GA 30260.

What are the operating hours of Enterprise Rent-A-Car in Morrow?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.