AutoZone Auto Parts

3.9
554 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mt Zion Blvd in Morrow, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Morrow, GA or call us at (678) 422-4877.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6701 Mt Zion Blvd, Morrow, GA
30260, United States

Hours

Reviews

3.9
554 reviews
5 stars
285
4 stars
105
3 stars
63
2 stars
27
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and poor service.

Staff Knowledge

Many customers noted that staff members were knowledgeable and helpful, but there were instances where employees lacked basic product knowledge.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly during busy periods.

Store Condition

The store is generally described as clean and organized, contributing positively to the shopping experience.

Equipment Issues

There were complaints about malfunctioning self-checkout machines and other equipment, which negatively impacted customer experiences.
  • KL
    Kimberly Larry
    5 days ago
    5.0
    Mrs Payne and Mrs Lacole was so helpful during my visit to Auto Zone, if you ever need help or some type of understanding they got you! Very patient and communicates well with an amazing attitude!
  • GL
    Genevieve R. Larry
    5 days ago
    5.0
    Ms. Payne & Lacole are Great. They have Great customer service. They have Great Communication & a Great attitude.
  • MC
    Michael Carter
    Nov 13, 2025
    5.0
    Great service
  • MT
    mona taylor
    Nov 10, 2025
    1.0
    They would not check our battery for us. Rude employee.
  • CN
    Chuong Nguyen
    Oct 19, 2025
    1.0
    Very Slow Service and Broken Self Checkout I had a really frustrating experience at AutoZone today. The customer service was extremely slow — I waited in line for over 15 minutes while only one employee helped a long line of customers. What made it worse is that the self-checkout machine wasn’t working, which could have saved everyone a lot of time. Several people, including me, tried to use it, but the screen isn’t working. It felt like the staff wasn’t prepared for the rush, and there didn’t seem to be much urgency to help customers quickly. I usually come here because it’s convenient, but after this visit, I’m not sure I will anymore. AutoZone really needs to improve their customer service speed and make sure their equipment actually works.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Morrow, GA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 9:00 PM.

What types of products can I find at AutoZone Auto Parts on Mt Zion Blvd?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.