AutoZone Auto Parts

4.1
1169 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Forest Pkwy in Lake City, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake City, GA or call us at (404) 366-9141.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1292 Forest Pkwy, Morrow, GA
30260, United States

Hours

Reviews

4.1
1,169 reviews
5 stars
651
4 stars
245
3 stars
94
2 stars
52
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude or unprofessional behavior from staff.

Staff Knowledge

Several customers noted that staff members were knowledgeable and able to assist with finding the right parts and providing useful information.

Long Wait Times

Many reviews mentioned long wait times both in-store and on the phone, leading to frustration among customers.

Store Management

There are complaints about poor management and employee behavior, with some customers feeling ignored or treated poorly.

Product Availability

While some customers found the parts they needed, others reported issues with online orders and stock availability.
  • RL
    Randy Lee
    3 days ago
    5.0
    Most helpful and nicest employees ever . Have a lot of parts and assessories .
  • PS
    patricia smith
    Nov 14, 2025
    5.0
    I stopped by AutoZone after my check engine light had been on, and I am so grateful for the help I received. Michael and the other gentleman that day were extremely courteous and took the time to check the code for me and explain what it meant. They recommended a fuel cleaner that could help and even suggested a nearby mechanic if I needed further assistance. Their kindness, patience and willingness to help really eased my mind. Excellent customer service. Thank you both for going above and beyond!
  • AD
    Alfreda Days
    Nov 6, 2025
    1.0
    Came to the commercial side to get information and a Hispanic man in grey shirt continuously said the N word. Me and other customers looked visibly uncomfortable and he continued to say this VERY offensive slur. Ruined my entire experience.
  • IC
    idus christmas
    Oct 25, 2025
    1.0
    I’ve called AutoZone three times in a row and the guy keeps putting me on hold on hold on a minute then he leave you on hold for 30 to 45 minutes then the phone just hangs up on you and you call back and he answered the phone so quick they don’t give you a chance to say nothing. AutoZone has a poor Employee system running into one in the Forest Park district. I’m going to O’Reilly’s.
  • EH
    Edward Hunter
    Oct 25, 2025
    1.0
    This location sucks!!! I ordered online had to wait 10min in line to get my order then the incompetent manger had to get the worker that was helping me to help him find a part so I'm here 20min paying for my online order!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to midnight Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

On Sundays, AutoZone Auto Parts is open from 8:00 AM to 9:00 PM.