Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5720 Jonesboro Rd in Morrow offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
348 reviews
5 stars
182
4 stars
64
3 stars
35
2 stars
14
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and lack of assistance.
Employee Knowledge
Several customers noted that some employees lack knowledge about products and services, leading to frustration when seeking assistance.
Store Environment
There are complaints about the cleanliness and professionalism of the store environment, including issues with employees smoking outside and unhelpful attitudes.
Product Availability
Customers appreciate the variety of auto parts available, but some reported issues with incorrect parts being provided or difficulty finding specific items.
Management Response
Some reviews indicate that management is responsive and helpful, while others highlight inconsistencies in service quality across different locations.
- TGToni GeeOct 15, 20251.0Called on 10/15 at 10:44 am and the guy was so rude!!! I can only imagine if I’d actually went there in person. I wouldn’t waste my gas or time. Don’t do business with ppl that don’t have customer service skills.
- RRRonald RichardsonAug 8, 20255.0Always a pleasure to come in Managers is very responsive to your request and knowledgeable in automotive car concerns very grateful for the service I receive
- VCValerie CummingsAug 7, 20255.0Went in for a purchased battery where cables would not tighten. In all of less than 5 minutes Kale fixed it and even tightened my battery harness. Great customer service!!
- ANAnjennette NesbyJul 3, 20255.0The Associate was very helpful and friendly.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Morrow?
Advance Auto Parts is located at 5720 Jonesboro Rd, Morrow, GA 30260.
What are the store hours for Advance Auto Parts at 5720 Jonesboro Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:30 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase, and will test and recycle batteries for free as well.
Can Advance Auto Parts test the health of my car battery?
Yes, team members can test your battery's health but cannot charge it. Replacement batteries are available with free installation on most products.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts will recycle your used motor oil and batteries for free. Exclusions may apply.
What payment options are accepted at Advance Auto Parts in Morrow?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What automotive brands does Advance Auto Parts carry?
They carry leading brands including DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
Is curbside pickup available at Advance Auto Parts in Morrow?
Yes, curbside pickup is offered for customer convenience.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby places include Clayton State Dining Services, Circle K convenience store and gas station, and Kroger grocery store and pharmacy, all convenient for meals, snacks, or additional shopping.
How can nearby services like UPS Access Point or KeyMe Locksmiths complement a visit to Advance Auto Parts?
Customers can easily access UPS delivery and shipping services at UPS Access Point and get locksmith services at KeyMe Locksmiths nearby, making it convenient to handle various errands during their visit to Advance Auto Parts.
Are there convenient gas stations close to Advance Auto Parts in Morrow?
Yes, Circle K and bp America are nearby gas stations that also provide convenience store services, useful for refueling and quick purchases during your visit.