Advance Auto Parts

3.9
349 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5720 Jonesboro Rd in Morrow offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5720 Jonesboro Rd, Morrow, GA
30260, United States

Hours

Reviews

3.9
349 reviews
5 stars
183
4 stars
64
3 stars
35
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.

Product Knowledge

Several reviews highlighted the lack of product knowledge among employees, leading to incorrect part recommendations and poor assistance.

Store Experience

Customers appreciated the cleanliness and organization of some locations, but others reported issues with service speed and employee availability.

Management Response

There are mentions of positive changes under new management, with some customers noting improved service and helpfulness.
  • C0
    c 000
    Dec 20, 2025
    5.0
    Always a pleasure coming to advance auto parts. No matter the location, the customer service is always on point. Thank You
  • TG
    Toni Gee
    Oct 15, 2025
    1.0
    Called on 10/15 at 10:44 am and the guy was so rude!!! I can only imagine if I’d actually went there in person. I wouldn’t waste my gas or time. Don’t do business with ppl that don’t have customer service skills.
  • RR
    Ronald Richardson
    Aug 8, 2025
    5.0
    Always a pleasure to come in Managers is very responsive to your request and knowledgeable in automotive car concerns very grateful for the service I receive
  • VC
    Valerie Cummings
    Aug 7, 2025
    5.0
    Went in for a purchased battery where cables would not tighten. In all of less than 5 minutes Kale fixed it and even tightened my battery harness. Great customer service!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*