AutoZone Auto Parts

4.2
380 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Spring Street in Monroe, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, GA or call us at (770) 207-0097.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1003 E Spring St, Monroe, GA
30655, United States

Hours

Reviews

4.2
380 reviews
5 stars
226
4 stars
77
3 stars
36
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for going above and beyond, while others were criticized for being dismissive or unhelpful.

Staff Knowledge

While some customers found staff knowledgeable and helpful, others reported a lack of expertise and poor assistance with car parts.

Store Organization

Several reviews mentioned issues with store organization and staff availability, leading to long wait times and difficulty in receiving assistance.

Product Availability

Customers generally found that the store had the parts they needed, but there were complaints about pricing and warranty issues.

Overall Experience

Experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed not to return due to poor service.
  • JM
    Jennifer Mata
    Nov 7, 2025
    5.0
    Austin was a huge help to me this afternoon as I tried to change a brake light bulb (hard to apply the brake and check the light at the same time lol). He was nice, knowledgeable and so helpful and AutoZone should be proud to have him as an employee. Thank you again, Austin. Your time was much appreciated!
  • WN
    william nelson
    Nov 3, 2025
    5.0
    Very pleased with AutoZone, helpful and friendly folks. I highly recommend this store.
  • KL
    Kimberly Lewis
    Sep 30, 2025
    5.0
    Mohammed went above and beyond for me today! I came in for a battery test and the gentlemen behind the counter promptly came out and tested the battery for me. They went through several options in my price range for a replacement and let me choose what fit my budget best. Mohammed really went the extra mile and installed the battery for me and was polite and professional. This saves me so much anxiety today. Thank you guys so much for your excellent customer service!
  • RJ
    Rick Jordan
    Sep 14, 2025
    1.0
    Stopped in after a bolt came loose on my motorcycle windscreen from a road hazard, cash in hand and ready to buy. Three employees, no customers, yet no greeting, no effort, and the manager himself was dismissive. Only one employee showed any courtesy. Customer service was nonexistent, and it’s clear from other reviews this isn’t an isolated issue. Small moments define loyalty, and this store failed completely — they didn’t just lose a sale, they lost a customer, my projects, my network, and any future business.
  • CM
    Connor Mitchell
    Sep 10, 2025
    5.0
    Great customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Monroe, GA?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone in Monroe offer in-store pickup and same-day delivery?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.