AutoZone Auto Parts

4.2
384 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Spring Street in Monroe, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, GA or call us at (770) 207-0097.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1003 E Spring St, Monroe, GA
30655, United States

Hours

Reviews

4.2
384 reviews
5 stars
227
4 stars
77
3 stars
36
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or dismissive.

Product Availability

Customers noted that while the store often has the parts they need, there are instances of unavailability and issues with warranty claims.

Staff Knowledge

There are mixed reviews regarding staff knowledge, with some customers appreciating the expertise of certain employees while others found staff lacking in automotive knowledge.

Store Environment

Several reviews mentioned the store's cleanliness and organization, but also highlighted issues with staff engagement and customer interaction.
  • TM
    Tony Mastriano
    Dec 29, 2025
    1.0
    Complete scam, refused to warranty two batteries that are less than a year old, because a parts person never input the sale last year when bought at this location. DURALAST Batteries are garbage! Warranty is Joke, 3 years on the battery, dated clearly 01/24 & 12/23 counter person straight up refused to Warranty.
  • MM
    Max “Maxie”
    Dec 26, 2025
    1.0
    Rude I thought they was bad years before they are terrible day & night I always have seen the screen when getting parts because it’s cornered well he turned it around so I couldn’t see deliberately and I came days later and he still have terrible customer service If it wasn’t for the Hispanic lady manager there would be no good service so the one star is for her and I’ll go to orileys or any other part store for future parts that’s not on warranty but the 3 guys needs to be replaced especially the young brown head shaggy haired one
  • SA
    Sharon Allen
    Dec 23, 2025
    5.0
    Needed to get my battery checked, they were able to do that for me with a smile. It was so cold outside that day. Thank you.
  • JJ
    javius jackson
    Dec 17, 2025
    5.0
    Ordered my parts online and they were ready for pickup within 15 mins. Smooth pickup and helpful staff.
  • AK
    Anto k
    Dec 17, 2025
    2.0
    Very unpleasant staff ! No one says hello , ask for help wanted to know where my coolant goes, No with an attitude, I just needed someone to show me where, a customer outside showed me.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Monroe, GA?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone in Monroe offer in-store pickup and same-day delivery?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.