Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1120 W Spring St in Monroe offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
247 reviews
5 stars
165
4 stars
42
3 stars
15
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful and knowledgeable staff, while others reported rude or unhelpful interactions.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific employees, particularly Vina and Justin, while others noted a lack of knowledge among some staff.
Product Availability
Customers appreciated the availability of specific products, but there were complaints about incorrect parts and issues with order fulfillment.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Management Issues
Concerns were raised about management practices and employee training, with some customers expressing dissatisfaction with how issues were handled.
- MMMitchellJul 24, 20255.0My review is specifically about Vina... So we showed up to advance Auto parts telling them that we needed a battery and they looked up on the system of what battery we needed and the gentleman that installed our battery was asked if our terminals were in good condition he replied yes and so we got our battery installed drove the car home went to go crank it up again and absolutely nothing happened in addition to that when he tighten the terminal on our battery it ripped it. Moments later we called back to advance Auto parts and was told by the same gentleman that the car was operating fine when we left so there was nothing he could do just completely careless to anyone's concern... I come in the next morning to buy a terminal due to him ripping my terminal that was on my battery I came in to buy another one so I came in the store and I was approached by Vina the store manager, she asked me what I was looking for and if I needed any help and I was quite frustrated and really agitated about the situation but yet I looked at her and said yes I'm looking for a terminal and she had asked if that's all that I needed and then I presumed to explain the situation to her as I did she completely understood everything that I said she listened to everything I had to say before giving any input... She was completely thoughtful of me in our situation and actually gave us a terminal and a corrosion kit to show her support and her care for a customer. At the end of the day it was not the fact that she gave us anything for free it was the fact also that the very same day she contacted us via phone and asked us if the terminal worked great again showing her full support to us.. Vina has great leadership and carries great compassion for what she does and who she is... Vina is the ONLY REASON we will remain a customer!!!
- CAChris AndersonJun 29, 20251.0Incompetent. I show up with a part number and it’s in stock and they can’t find it
- JGJOHN GJun 24, 20255.0The young lady behind the counter is knowledgeable help me out
- DRDenise RegnierJun 2, 20255.0This is the only place I know they stock my full synthetic 5W40 Mobile oil for my VW. About 1,000 before the oil change you can predict the oil light coming on. I add 1/2 a quart if I can't get to tte dealer within a day or so.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What kind of products does Advance Auto Parts in Monroe, GA offer?
Advance Auto Parts offers a range of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts provides free battery installation with purchase, and they also test battery health for free. Exclusions may apply.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Monroe?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 8:30 AM to 7:30 PM.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
Are there nearby restaurants I can visit before or after shopping at Advance Auto Parts in Monroe?
Yes, nearby dining options include Charlie's, KFC, Pizza Hut, Wendy's, Subway, Captain D's, and Panera Bread, offering a variety of cuisines and fast food.
What insurance agencies are near Advance Auto Parts in Monroe?
Nearby insurance agencies include Nationwide Mutual Insurance Company and Oliver Insurance and Financial Services, which may be convenient if you need insurance services while visiting the area.
Where can I find package shipping or courier services close to Advance Auto Parts?
There are UPS Access Point locations nearby providing courier and shipping services, which can be helpful if you need to send or receive packages during your visit.
Are there any hotels near Advance Auto Parts in Monroe for out-of-town customers?
Yes, nearby hotels include Haven Inn & Suites and Country Hearth Inn & Suites, offering convenient accommodations for visitors.