Enterprise Rent-A-Car

Reviews

• LP

  Lisa Prodigo-Nimorwicz

  5 days ago
  5.0
  Easy pickup at the body shop and was an able to leave my rental car there for hen I picked up my car. Responsive to text messages and phone calls when I had questions.
• JA

  Jasmin Allen

  5 days ago
  1.0
  Today was the third time I had reserved a vehicle at this location only to be called at the end of the day to be told they don't have the vehicle. THREE times!!!
• KB

  Kaylin Bronson

  Apr 12, 2026
  1.0
  Worst experience I’ve ever had with Enterprise Rent-A-Car. This location is completely unprofessional and honestly feels like a scam. I had a confirmed reservation and still showed up with no car available. On top of that, they charged me for insurance and hit me with a $400 charge I NEVER agreed to. When I called to get it resolved, the manager (Kellyn) refused to properly assist me and acted like it was on her time, not mine. No accountability, no urgency, and terrible customer service. Be very careful dealing with this location—they will waste your time and try to charge you for things you didn’t approve.
• AS

  Arielle Saint-Loth

  Apr 9, 2026
  3.0
  I am a new visitor in the state of Ga. I had made a reservation since last week. I had trouble with checking on the day of reservation and I had to move it down he next day not given the right information over the phone after asking questions until I got there to find the information was wrong what was given the previous day. I thank God I was able to handle the payment, now it's the next day. I have a doctor's appointment at a corner state that afternoon. It seems there is a wait but what I am seeing one person working to make purchases with each customer outside with the vehicle. Then, I was welcomed in but not a considerate way even at the desk it seem the representative just did not really appreciate I was there or didn't ike the job. I can kind of figure the person is going through a rough day. All I can do is pray now. I have never been through enterprise what I experience these two days. I encourage you all to find a way for customer feel comfortable.
• PC

  Patrice Carty

  Apr 5, 2026
  5.0
  Listen!!!!! I'm beyond happy with this team right here!!! I don’t know if I’m spelling her name correctly, but Kellin Harmony and the rest of the team absolutely went over and beyond for me and my family. Exceptional customer service! They made sure every question was answered, every concern was handled with care, and that we felt comfortable throughout the entire process. Their patience, professionalism, and kindness did not go unnoticed. It’s rare to come across a team that truly cares the way they do. I’m beyond grateful for the help and support they provided. Thank you all for making this experience a great one for my family and me!

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