Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
333 reviews
5 stars
222
4 stars
29
3 stars
13
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jay and Zach for their exceptional service.
Service Quality
While most reviews highlighted quality work and quick service, some customers reported issues with services not being performed as promised, leading to distrust.
Wait Times
Several customers expressed frustration with long wait times, often exceeding initial estimates, which negatively impacted their overall experience.
Pricing Transparency
There were mixed reviews regarding pricing, with some customers feeling they were upsold or charged more than expected for services.
Professionalism
Overall, the staff was described as professional and knowledgeable, although there were instances of poor communication and service failures.
- CWCharity Whitfield4 days ago5.0Jay and Zak are top tier when it comes to customer service and care!!!! Jay was able to explain how and what service was needed with detail. I felt like he was able to insure my care was repaired properly. The technicians are all professional and very knowledgeable which was appreciated.
- SCShawanna CoxNov 16, 20255.0Jay was exceptionally helpful and patient. I don’t enjoy going to service my car because I can easily feel taken advantage of. I am so happy to report this was not the case. Servicemen like Jay make it much easier for me to want to return! I plan to return as often as needed
- BWBrian WilliamsNov 16, 20255.0Jay was a great help got me in and out. Very helpful and very friendly. Recommend Good Year in McDonough for oil changes.
- DTDoris Toliver-GreelyNov 11, 20255.0Received premier service at the McDonough location in GA. Zachariah C. is always attentive and he and his co workers have worked with me several times and I've always received excellent service.
- TDThea DNov 11, 20255.0I Absolutely Love coming to this location in McDonough. Jay is Awesome, very knowledgeable and helpful. I truly appreciate is customer service. It is top notch and represents the company very well. Thanks Jay for your help!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales and automotive repairs including oil changes.
Where is Goodyear Auto Service located?
It is located at 1020 Shoppes Lane, McDonough, GA 30253-9400, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday hours varying.
Does Goodyear Auto Service offer in-store pickup?
Yes, they offer in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair accessible entrances and restrooms.
How can I schedule an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
Can I find nearby dining options close to Goodyear Auto Service?
Yes, nearby dining includes Chick-fil-A, Ruby Tuesday, KFC, IHOP, Three Dollar Cafe, Tokyo Japanese Steakhouse, Burger King, and more, great for a meal before or after your service.
Are there convenient places to withdraw cash or handle banking near Goodyear Auto Service?
Yes, nearby financial services include Wells Fargo ATM, United Community Bank, and a LibertyX Bitcoin ATM for your convenience.
What other automotive service providers are near Goodyear Auto Service?
Nearby automotive options include Express Oil Change & Tire Engineers and Discount Tire Store, offering additional tire and auto repair services.