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Gerber Collision & Glass

3.8
(237 reviews)

Business Details

553 Industrial Blvd, McDonough, GA
30253, United States
(770) 954-0450
https://www.gerbercollision.com/locations/mcdonough-ga

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable

Location

Gerber Collision & Glass
553 Industrial Blvd, McDonough, GA
30253, United States

Hours

Reviews

3.8
237 reviews
5 stars
130
4 stars
31
3 stars
17
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff for being friendly and helpful, others reported poor communication and unprofessional behavior.

Repair Quality

The quality of repairs received varied; some customers were satisfied with the work done, while others noted issues with fitment and incomplete repairs.

Timeliness

Many customers expressed frustration with delays in service and lack of timely updates regarding their vehicle's status.

Communication

Communication was a common concern, with several customers noting a lack of updates and responsiveness from staff.
  • DS
    Darius Smith
    Feb 20, 2026
    1.0
    Horrible experience I dropped my vehicle off there for a estimate and repairs but had to call back a week later before they gave a estimate and during drop off the promised my vehicle would be covered to prevent water from getting inside. Due to an incident where a tree limb went through windshield while driving down the road and as passing entire tree fell. Partial estimate was submitted to my claim adjuster in which was unsatisfactory so I decided to have my vehicle towed to another body shop. Once I arrived to get keys to truck I realized my truck was left unlocked and no plastic put over the windshield and water had soaked the driver side floor and standing water was in the console.
  • RR
    Richie Rich
    Dec 10, 2025
    5.0
    My recent repair experience was outstanding, and Danielle is the reason why. From the moment I walked in, she was professional, friendly, and kept me informed throughout the entire process. She made everything smooth and stress-free, and her customer service truly went above and beyond. If I had to rate her on a scale from 1 to 10 — with 10 being the highest — Danielle absolutely gets a 100. That’s how exceptional she is. Job extremely well done!
  • JM
    James Manning
    Nov 30, 2025
    5.0
    Very nice people
  • CW
    Celia Wenzloff
    Oct 21, 2025
    5.0
    Everyone there is extremely polite and professional. I highly recommend Gerber for your repair needs!
  • CH
    Charoid H
    Sep 30, 2025
    1.0
    I called the company about my ants that in my car once they repair and she said nothing they can do after I assured her my car is kept very clean and I didn't have no ant in my car until I got my car back I will never take my care no other place but Chevy. She said she talk to the General Manager and this is what he told her.

Frequently Asked Questions About Gerber Collision & Glass

What types of vehicle repair services does Gerber Collision & Glass offer?

Gerber Collision & Glass provides collision repair, auto body repair, dent removal, bumper repair, paintless dent repair (PDR), windshield replacement, and auto glass services.

Does Gerber Collision & Glass offer any guarantees on their repairs?

Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.

Brand Certified Facts from Gerber Collision & Glass

Gerber Collision & Glass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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