Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
Location
Hours
Reviews
4.0
218 reviews
5 stars
128
4 stars
32
3 stars
17
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being polite and professional, others reported poor communication and unhelpfulness.
Repair Quality
The quality of repairs received varied; some customers were satisfied with the work done, while others noted issues with fit and finish, and incomplete repairs.
Timeliness
Many customers expressed frustration with delays in service and completion times, with some vehicles taking significantly longer than expected to be repaired.
Communication
Communication about repair status was inconsistent; some customers appreciated regular updates, while others felt left in the dark about their vehicle's progress.
Overall Experience
Overall experiences were mixed, with some customers expressing satisfaction and willingness to return, while others vowed never to return due to negative experiences.
- CWCelia WenzloffOct 21, 20255.0Everyone there is extremely polite and professional. I highly recommend Gerber for your repair needs!
- CHCharoid HSep 30, 20251.0I called the company about my ants that in my car once they repair and she said nothing they can do after I assured her my car is kept very clean and I didn't have no ant in my car until I got my car back I will never take my care no other place but Chevy. She said she talk to the General Manager and this is what he told her.
- CDChanelle R DavisJul 25, 20255.0Excellent Service. The daily text messages on the progress of my vehicle was AMAZING!!!!
- ATAlgernée ThorneJun 20, 20255.0Great work, very informative they keep you updated on the status of your car and if you don’t have anyone to drop you off at the car rental place next door; Well, they are enterprises’s customer and therefore, The receptionist will call them to come pick you up to go over to enterprise to get the rental. I been there twice thus far. If you live in McDonough, Georgia go there.
- CAClara AveryJan 14, 20185.0On point they waited for us while we were stuck in traffic and they were closing thank you so much for friendly customer service representative very polite and respectful.
Frequently Asked Questions About Gerber Collision & Glass
What types of vehicle repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, bumper repair, paintless dent repair (PDR), windshield replacement, and auto glass services.
Does Gerber Collision & Glass offer any guarantees on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located in McDonough, GA?
Gerber Collision & Glass is located at 553 Industrial Blvd, McDonough, GA 30253, USA.
What are the business hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as checks.
How can customers get a free estimate for collision repair or auto glass services?
Customers can contact Gerber Collision & Glass via their email info@gerbercollision.com or visit their website to request a free estimate or quote.
Are there nearby lodging options if I need to stay overnight for repairs?
Yes, WoodSpring Suites Atlanta McDonough is a nearby hotel you can consider while your vehicle is being serviced.
Is there convenient access to vehicle rentals around Gerber Collision & Glass if I need alternate transportation?
Yes, Cruise America RV Rental is nearby, providing alternative vehicle rental options for customers during repairs.
What local automotive services are available near Gerber Collision & Glass?
Nearby, you can find Glass America for auto glass services and Quick Lane Tire & Auto Center for additional automotive repairs and tire services.
Are there any public safety or government services near Gerber Collision & Glass?
Yes, Henry County Fire Station 1 and Henry County Sheriff are located nearby, ensuring safety and security in the area.