Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
Location
Hours
Reviews
4.0
220 reviews
5 stars
130
4 stars
32
3 stars
17
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the repair process.
Communication
There were mixed reviews regarding communication; while some customers appreciated regular updates, others reported poor communication and lack of follow-up.
Repair Quality
The quality of repairs received varied feedback; some customers were very satisfied with the results, while others noted issues with fit and finish.
Timeliness
Several reviews mentioned delays in service and repairs, with some customers expressing frustration over extended wait times.
Professionalism
While many reviews highlighted the professionalism of the staff, there were notable complaints about unprofessional behavior from certain employees.
- RRRichie RichDec 10, 20255.0My recent repair experience was outstanding, and Danielle is the reason why. From the moment I walked in, she was professional, friendly, and kept me informed throughout the entire process. She made everything smooth and stress-free, and her customer service truly went above and beyond. If I had to rate her on a scale from 1 to 10 — with 10 being the highest — Danielle absolutely gets a 100. That’s how exceptional she is. Job extremely well done!
- JMJames ManningNov 30, 20255.0Very nice people
- CWCelia WenzloffOct 21, 20255.0Everyone there is extremely polite and professional. I highly recommend Gerber for your repair needs!
- CHCharoid HSep 30, 20251.0I called the company about my ants that in my car once they repair and she said nothing they can do after I assured her my car is kept very clean and I didn't have no ant in my car until I got my car back I will never take my care no other place but Chevy. She said she talk to the General Manager and this is what he told her.
- CDChanelle R DavisJul 25, 20255.0Excellent Service. The daily text messages on the progress of my vehicle was AMAZING!!!!
Frequently Asked Questions About Gerber Collision & Glass
What types of vehicle repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, bumper repair, paintless dent repair (PDR), windshield replacement, and auto glass services.
Does Gerber Collision & Glass offer any guarantees on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located in McDonough, GA?
Gerber Collision & Glass is located at 553 Industrial Blvd, McDonough, GA 30253, USA.
What are the business hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as checks.
How can customers get a free estimate for collision repair or auto glass services?
Customers can contact Gerber Collision & Glass via their email info@gerbercollision.com or visit their website to request a free estimate or quote.
Are there nearby lodging options if I need to stay overnight for repairs?
Yes, WoodSpring Suites Atlanta McDonough is a nearby hotel you can consider while your vehicle is being serviced.
Is there convenient access to vehicle rentals around Gerber Collision & Glass if I need alternate transportation?
Yes, Cruise America RV Rental is nearby, providing alternative vehicle rental options for customers during repairs.
What local automotive services are available near Gerber Collision & Glass?
Nearby, you can find Glass America for auto glass services and Quick Lane Tire & Auto Center for additional automotive repairs and tire services.
Are there any public safety or government services near Gerber Collision & Glass?
Yes, Henry County Fire Station 1 and Henry County Sheriff are located nearby, ensuring safety and security in the area.