Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1515 Highway 20 W in Mcdonough offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
275 reviews
5 stars
169
4 stars
46
3 stars
22
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Keith, Chelsea, and James for their helpfulness and dedication.
Staff Knowledge
Customers frequently noted the staff's knowledge about auto parts and their willingness to assist with specific needs, contributing to positive shopping experiences.
Inconsistency
There were several complaints about inconsistent service quality, particularly during evening shifts, where some customers felt staff were unhelpful or rude.
Product Availability
While many customers appreciated the store's inventory, some reported issues with stock discrepancies between online and in-store availability.
Negative Experiences
A number of reviews mentioned poor customer interactions, particularly with specific employees, leading to frustration and a loss of business.
- AOAziz OwensNov 14, 20252.0Arrived today 9:50am. Waited for the service rep to help the person in line in front of me with small talk and when it’s my turn the phone rings and the rep takes the call packed with questions instead of helping me and here I am waiting and decided to leave. Service is illogical
- CTCharles TurmanNov 1, 20255.0I want to express how happy I am with the associate at a Vance auto. He did an exceptional job with giving me the information I needed, save me so much time I called around to every store and did not get no help until I stop at a Vance auto thank you Keith you are amazing.
- PAPatricia AbnerNov 1, 20255.0I was very pleased with the great customer service that I received at this location. Being handicapped it meant a lot to me how much the young woman took the time to carry my order to my car. I will definitely shop at this location again. Great customer service!
- BMBig MOct 20, 20251.0Tried to get car battery checked but never did because the employee claimed that he couldn’t go outside when even though there was 3 workers there
- TBTrisha BullockSep 18, 20255.0My cousin and I were driving from Florida to Alabama and my serpentine belt broke on the interstate. I was so stressed, we barely made it to Advanced. Where James was kind enough to come take a look under my hood and pull out the broken belt, get me a new one. It was after 6 pm, all auto showered closed, James called some of his contacts to personally help us out. He went above and beyond to help us out. So kind and generous. Thank you James.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in McDonough?
Advance Auto Parts is located at 1515 Highway 20 W, McDonough, GA 30253.
What services does Advance Auto Parts offer at this location?
Services include free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing, battery and oil recycling, and curbside pickup.
Does Advance Auto Parts install car batteries purchased at the store?
Yes, Advance Auto Parts offers free battery installation with the purchase of a battery, with some exclusions applying.
Can I recycle my used car battery or motor oil at Advance Auto Parts?
Yes, the store recycles used car batteries and motor oil for free, although exclusions may apply.
What are the store hours for Advance Auto Parts in McDonough?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available at Advance Auto Parts?
Yes, there is a 10% military discount for active duty and veteran service members.
Is Advance Auto Parts in McDonough accessible for people with disabilities?
Yes, the store has wheelchair accessible entrance and parking.
Which nearby restaurants can I visit before or after shopping at Advance Auto Parts?
You can visit Del Taco for Mexican fast food, Ichiban Express for sushi, Starbucks for coffee, Jim 'N Nick's for barbecue, and Tutti Frutti for ice cream, all located near Advance Auto Parts.
What nearby services are available to complement my visit to Advance Auto Parts?
Nearby services include NTB - National Tire & Battery for tire needs, Wells Fargo for banking, UPS Access Point location for shipping, and several beauty and nail salons like Great Clips and Posh Nail Bar McDonough.