Enterprise Rent-A-Car

4.4
184 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Marietta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Austell & Floyd location today.

Location

Enterprise Rent-A-Car
1345 Park Brooke Cir SW, Marietta, GA
30008, United States

Hours

Reviews

4.4
184 reviews
5 stars
142
4 stars
12
3 stars
5
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Quan and David going above and beyond.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including receiving different vehicles than reserved and a lack of options.

Cleanliness and Maintenance

Customers reported mixed experiences regarding the cleanliness and maintenance of vehicles, with some noting issues like cigarette smells and mechanical problems.

Overall Experience

While many customers had positive experiences, there were notable complaints about poor communication and service at times, leading to frustration.
  • VK
    Vicki King
    Dec 29, 2025
    5.0
    Great customer service! It's the best place to rent a car! In addition, you get great deals and discounts if you're a member! 😁
  • MB
    Mercedes Barnes
    Dec 8, 2025
    5.0
    Love this location ! Super fast and easy process . Quan (hopefully I spelled it correctly) was extremely helpful and goes above and beyond !
  • MN
    M Nelson
    Dec 3, 2025
    2.0
    Staff were polite and picked me up, but this is the second time I reserved a large SUV and was given a standard-size SUV instead, with no comparable vehicle available. My personal vehicle seats seven passengers, so this creates a real inconvenience. Both times, the cars from this location also smelled like cigarette smoke, even with no-smoking stickers posted. Overall, friendly staff, but poor vehicle availability and consistently smoky cars make the experience disappointing.
  • JT
    Jose Theodore
    Nov 20, 2025
    5.0
    The crew @ Austell GA will get you the vehicle type you need and when you need it.
  • KD
    Kimmie Davis
    Nov 9, 2025
    1.0
    This location should be shutdown for the nonsense I have experienced renting from them! They gave me a vehicle KNOWING it had an oil leak! AFTER I discovered the leak (2 days), I called and the rep said, “My mgr was waiting for you to call…” WTH?! It has been OVER a week and I STILL do not have a car. They want me to bring the car back BUT they DO NOT have a vehicle for me to drive in ALL OF METRO ATL! And yes, I have call corporate, multiple times, still WITHOUT a resolution! Yet another business to boycott!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Marietta, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 1345 Park Brooke Cir SW?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.