AutoZone Auto Parts

4.3
534 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Austell Rd. in Marietta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marietta, GA or call us at (770) 432-0774.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3576 Austell Rd SW, Marietta, GA
30008, United States

Hours

Reviews

4.3
534 reviews
5 stars
372
4 stars
72
3 stars
38
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Riley, Monica, and Pedro.

Product Knowledge

Customers appreciated the staff's expertise in diagnosing issues and providing accurate information about products and services.

Mixed Experiences

While many reviews were positive, some customers reported poor service and unhelpful attitudes from certain employees, indicating inconsistency in service quality.

Installation Assistance

Several reviews noted that employees went above and beyond by assisting with installations and repairs, enhancing the overall customer experience.

Store Environment

Some customers mentioned issues with understaffing and long wait times, suggesting a need for improved staffing during busy periods.
  • GS
    Gary Santamaria
    Nov 16, 2025
    5.0
    Muy buena atención
  • FG
    Faith Ferrell (God’s Girl)
    Oct 24, 2025
    5.0
    I came in for a part for my Jeep and Monica was more than helpful helping us find the right one she even came outside and actually helped us put it on as I could not figure it out I am so grateful, as I was getting frustrated her kindness reminded me that things will get better!!
  • CF
    Charlotte Fordonski
    Oct 11, 2025
    5.0
    I went into AutoZone today because my check engine light came on, and I honestly had no idea what was wrong. From the moment I walked in, everyone was super kind and helpful. Monica was my rep, and she went above and beyond to help me figure out what was going on. The team ran all the tests and explained everything clearly, which I really appreciated. It turned out my battery needed to be replaced, and even though there were a few issues along the way, the team stayed patient and made sure everything got taken care of…. K.T. and Iggy were the technicians who installed my new battery, and they were fantastic, friendly, knowledgeable, and made sure my car was good to go before I left…. KT especially was great. He was very friendly and knew so much about his job. I’m so grateful for how patient and helpful the whole team was. What could’ve been a stressful car problem turned into a really positive experience. Huge thanks to Monica, KT, and Iggy for all their help! Shout out store #981!!!
  • DF
    Debbie Fowler
    Oct 5, 2025
    1.0
    I stopped at AutoZone on Austell Rd today because I encountered a dead battery this afternoon, I received a jump and headed straight to get a battery check and new battery. I had previously purchased a battery and it was installed by the AutoZone on Mableton Parkway in 2021. After confirmation that I needed a new battery I went inside and made the purchase. The young boy at the counter slid my battery forward and said there you go. I said, y'all don't install them, he replied, not yours because you have that bar thing. I said, the AutoZone on veterans memorial installed my last one and I, at 71 year's old, picked up my battery and took it to my truck to have to return inside to ask for a jump to crank my truck and leave. I wish I would have had a 13mm socket to remove the 4 bolts from the fender to the cab gusset for this young man so it could have saved me a $22.00 core, a return trip with my old battery and 15 minutes installing the battery myself. I have realized that future visits before purchase to inquire if the store i am purchasing items from have employees who are trained and capable of performing services advertised.
  • SR
    Sergio R.
    Oct 2, 2025
    1.0
    This lady MS MONICA G. She needs to ge some customer service skills cuz the manner she treats the customers ar really bad i was there trying to buy some products and she is not very polite and auto zone always treat me right any where i go but here en atlanta this store is good though but she need attention with here attitude

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Marietta?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Where is AutoZone Auto Parts located in Marietta, GA?

It is located at 3576 Austell Rd SW, Marietta, GA 30008, USA.