Advance Auto Parts

4.1
333 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 111 Cobb Pkwy N in Marietta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
111 Cobb Pkwy N, Marietta, GA
30062, United States

Hours

Reviews

4.1
331 reviews
5 stars
191
4 stars
67
3 stars
22
2 stars
16
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Gavin, David, and Claire.

Product Issues

Several reviews mentioned problems with receiving the wrong or used parts, leading to dissatisfaction and complaints about the store's inventory accuracy.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior from staff, leading to a significant divide in customer satisfaction.

Referral Concerns

There were complaints about referrals to mechanics, with some customers experiencing negative outcomes and expressing distrust in the store's recommendations.
  • SW
    Stephen White
    Dec 30, 2025
    1.0
    Very poor customer service from the store manager Michael. A big part of customer service is listening to understand not to always reply. He needs to learn the difference between “his rules” and Advanced Auto’s Policy. Like he said Auto Zone is right behind them. He was absolutely correct to send me Auto Zone where the customer service was great! I used their loaner tool and spent my money where it’s appreciated. Thanks Mike!
  • SK
    Susan Kitchin
    Nov 10, 2025
    5.0
    Manager and crew both have been so kind and helpful and patient!!! I am beyond grateful for their assistance with my 2015 Honda Fit! they all deserve raises and bonuses
  • MM
    michael
    Oct 12, 2025
    1.0
    Order parts online and when I go pick them up they are used. Had to return them and go buy from Napa. I was surprised 1/2 the price at napa.
  • JE
    Jasmine Earl
    Oct 11, 2025
    5.0
    I truly believe some people you’re just meant to meet! My car was having issues, and I initially thought it was just a battery problem, but it turned out to be more than that. I’ve seen salesmen who just want to make a sale, but Mike was different, he was so patient, helpful, and knowledgeable. I’m so glad I came across him! I’ll definitely be coming to this location more regularly.
  • SN
    Solomon Noellien
    Sep 2, 2025
    5.0
    The employees were very knowledgeable about the parts and assisted me with all my needs.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*