Advance Auto Parts

4.0
209 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 180 N Fairground St NE in Marietta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
180 N Fairground St NE, Marietta, GA
30060, United States

Hours

Reviews

4.0
209 reviews
5 stars
123
4 stars
33
3 stars
21
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of assistance from staff.

Product Availability

Customers frequently experienced issues with product availability, including items being out of stock despite being listed as available online.

Staff Knowledge

Some reviews highlighted helpful and knowledgeable staff, while others noted incompetence and incorrect part recommendations.

Store Operations

Customers expressed frustration with store hours and staff responsiveness, including being ignored or receiving inadequate help.

Positive Experiences

A number of customers praised specific employees for their exceptional service and assistance.
  • JT
    James Turner
    Oct 5, 2025
    1.0
    Was there at 7:10 knew exactly what I needed and the coworker or who ever was working had his legs propped up on the desk and on his phone and the door was locked before closing time. Came up to the door and co worker ignored the knocking. I WILL NOT go to this location and its just 2 mins away from my house. I will drive the extra 3 minutes down the road. Must not really care about business and assisting people and rather be on the phone. Very professional.
  • MA
    Michael Ard-Kelly
    Sep 22, 2025
    1.0
    I called to make sure they could recycle some oil. Showed up about 10 minutes later and was told that now the oil recycling container is full. I would not have driven all this way. If the fellow on the phone had been honest.
  • DB
    doodle blossom
    Sep 10, 2025
    1.0
    Terrible service, they were rude and didn’t even want to help me with my issue. Right our refused to help me at all.
  • MY
    Maziar Yoush
    Jul 23, 2025
    1.0
    annoying and very poor customer service!
  • DA
    Dan Anderson
    Jul 19, 2025
    1.0
    I placed an order online and drove an hour to pickup a.part from this location because my local store didnt have it available. They sold me a used returned part that was missing pieces, greasy, dirty yet it was taped shut with a lable.. When I got home I opened the box.and it was very obvious that someone just put their old part in box and returned it. I tried to called the store for over 40 minutes and couldnt get anyone to answer. Spoke with a local store who.told me to contact online customer support since it was an online order. Online customer support said there is nothing they could do and that Id have to drive back.out to that store. Tried calling again every 5 minutes until close but it would just ring and ring until it would say they are not taking calls at this time. I made 2 last calls 1 at 8:58 and the last at 9pm. The 8:58 call the phone rang and rang before the message saying they werent taking calls and 9pm it went right to voicemail saying they are closed! Watch yourself with this location. You may get someones returned used damaged part..

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*