Advance Auto Parts

4.0
227 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2520 Sandy Plains Rd in Marietta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2520 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

4.0
227 reviews
5 stars
138
4 stars
30
3 stars
14
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.

Staff Knowledge

Several customers noted that staff members were often unknowledgeable about products, leading to frustration during their visits.

Store Management

Management practices received negative feedback, particularly regarding staff behavior and handling of customer complaints.

Store Hours

Customers frequently reported issues with the store closing early or not opening on time, leading to wasted trips.

Product Availability

While some customers appreciated the variety of products, others mentioned that inventory was often lacking.
  • AR
    arshia rahimlou
    3 days ago
    1.0
    Every time I come to this store, I end up asking myself why I bothered returning. I have never had a pleasant experience here. It’s always a different employee—because they can’t seem to keep anyone—and each time the customer service is worse than the last. VIC, the so-called “manager,” clearly doesn’t know how to speak to customers, which is obvious if you read the other 1-star reviews. Save yourself the headache and go to a different location.(never have had and issue at any other) It’s a shame the Napa down the street closed, because this store is absolutely not it. Update went to a different advance was treated how a customer should be no questions asked warrantied my part. Like i said its only this location
  • KF
    Kenneth Fulcher
    5 days ago
    1.0
    Almost every time I’ve come here, the online store selection says they have something in stock and when I get there, they never do. Basic things like battery terminals and hoses. Completely waste of time and the employees are less than useless. I’ve just completely stopped going to this store for anything.
  • CJ
    C Jakai
    Nov 6, 2025
    5.0
    I had the pleasure of working with Vic this morning, he helped me find a good battery that was perfect for my car. He was friendly, professional and very knowledgeable. A great experience overall ! I’ll definitely be back to shop with them again
  • JD
    Jesse DiMiceli
    Nov 5, 2025
    3.0
    I sent my wife in to pick up a low-beam headlight bulb (H7) since one of ours was out. She said the employees were nice and even told her they installed it for her. But later that night, the light was out again. I ordered LED lights and installed them myself. When I removed the bulb, it was clearly an H7, but the receipt showed they charged her $51.99 for an H11, which our vehicle doesn’t even use. High beams are 9005 and low beams are H7, so the part on the receipt didn’t match anything on the car. It appeared she was charged for a bulb she never actually received. It was frustrating, especially since she trusted they fixed it. UPDATE: I went back today and spoke with the store manager. He was very professional and took the time to listen and fully resolve the issue. Mistakes happen, and I appreciate that he addressed the situation and made it right.
  • KG
    Kaveh Ghasemi
    Nov 5, 2025
    5.0
    The lady and gentleman in counter are real professional and truly serving customer. I was so harsh but they calmly solved my car problem. I was insisting to pay tips, but they didn't accept, I am impressed with these two. I will be back in this store for any needs for my truck. Thank you both of you. November 5th 2025 at 9:50 am.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*