Advance Auto Parts

4.0
229 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2520 Sandy Plains Rd in Marietta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2520 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

4.0
229 reviews
5 stars
139
4 stars
30
3 stars
14
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.

Product Availability

Customers frequently reported issues with product availability, stating that items listed as in stock were often not available in-store.

Store Management

Several reviews highlighted poor management practices, including inconsistent store hours and unprofessional behavior from staff.

Positive Experiences

Despite negative feedback, there were numerous positive experiences shared, particularly regarding specific employees who provided exceptional service.
  • VL
    Vi Lo
    1 day ago
    5.0
    This is my secomd buy online/pick up at local store transaction with this location (2520 Sandy Plains Rd). Both times it was smooth. Clerk was helpful and transaction was quick, order was correct. No complaints
  • VS
    Victoria Tran Seun
    Dec 5, 2025
    1.0
    Tried to get help with my car. Don’t talk to Paul. Horrible. Got my battery Installed there two days ago. Car stopped working wjen I was picking up my baby from school. We had to uber home with tje car seat. Called the store and one of the managers was nice to offer help to come next day to jump start the car. I called next morning to confirm je can still do that But another store manager Paul gave me attitude and said for me to come to store to buy a jump starter. How am I supposed to do that. I am a mom alone with my baby I would have to uber with my 10 month old to tje store And jump start the car alone. He offered no useful help and said have a nice day and hung up.
  • AR
    arshia rahimlou
    Nov 20, 2025
    1.0
    Every time I come to this store, I end up asking myself why I bothered returning. I have never had a pleasant experience here. It’s always a different employee—because they can’t seem to keep anyone—and each time the customer service is worse than the last. VIC, the so-called “manager,” clearly doesn’t know how to speak to customers, which is obvious if you read the other 1-star reviews. Save yourself the headache and go to a different location.(never have had and issue at any other) It’s a shame the Napa down the street closed, because this store is absolutely not it. Update went to a different advance was treated how a customer should be no questions asked warrantied my part. Like i said its only this location
  • KF
    Kenneth Fulcher
    Nov 18, 2025
    1.0
    Almost every time I’ve come here, the online store selection says they have something in stock and when I get there, they never do. Basic things like battery terminals and hoses. Completely waste of time and the employees are less than useless. I’ve just completely stopped going to this store for anything.
  • JD
    Jesse DiMiceli
    Nov 5, 2025
    3.0
    I sent my wife in to pick up a low-beam headlight bulb (H7) since one of ours was out. She said the employees were nice and even told her they installed it for her. But later that night, the light was out again. I ordered LED lights and installed them myself. When I removed the bulb, it was clearly an H7, but the receipt showed they charged her $51.99 for an H11, which our vehicle doesn’t even use. High beams are 9005 and low beams are H7, so the part on the receipt didn’t match anything on the car. It appeared she was charged for a bulb she never actually received. It was frustrating, especially since she trusted they fixed it. UPDATE: I went back today and spoke with the store manager. He was very professional and took the time to listen and fully resolve the issue. Mistakes happen, and I appreciate that he addressed the situation and made it right.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*