Advance Auto Parts

4.2
266 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4195 Roswell Rd in Marietta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4195 Roswell Rd, Marietta, GA
30062, United States

Hours

Reviews

4.2
265 reviews
5 stars
160
4 stars
53
3 stars
20
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.

Staff Knowledge

Several customers noted that staff members displayed varying levels of knowledge about products and services, with some being very helpful and others lacking essential information.

Efficiency

Many customers appreciated the quick service and efficiency in finding and purchasing parts, although there were instances of delays and poor service.

Store Environment

The store's environment received mixed reviews, with some customers noting cleanliness and organization, while others reported issues like broken facilities and unacknowledged presence.

Product Availability

Customers generally found the store well-stocked with necessary parts, although there were complaints about incorrect items being provided.
  • JB
    J B
    Nov 1, 2025
    1.0
    I really don't feel good about leaving negative reviews, but as this is the third time over several months that I've had a negative experience here in this store... I'll preface by saying that I am a very patient person. I teach middle school...I have to be. Hopefully AAuto will address this beyond responding with a stock "sorry...we'll look into this" response. It's been the same experience each time including today, so I won't detail each visit. Essentially, I went in for an item(s) (coolant this time), and not one employee acknowledged me. Okay, not everyone is friendly...I'm here for car stuff not to make friends. When I went to check out, the guy at the counter (who was completely idle at the time) made a face as if I was keeping him from performing life-saving surgery by interrupting him with my paltry purchase. I tried to engage him in light conversation ("Hey, how's going?"). Nothing but crickets and that leave-me-alone stare. Third time...same treatment...three different employees. I'm done with this place. I'll drive the extra 6+ miles to a competitor where I've been treated with kindness; they're generous with their time; and they seem to value my business. I don't know if all Advanced Auto stores are this way, but this place has an issue that needs addressing.
  • MF
    Marina Filiuhina
    Oct 24, 2025
    5.0
    Quick service. Knowledgable stuff. Helped replace the battery.
  • LH
    Lee Hockaday
    Sep 22, 2025
    5.0
    Excellent service from C.J., he went over and beyond to help me remount the bumper on our van. Also courteous and professional service from Alex.
  • MS
    Mathias Salamon
    Aug 22, 2025
    1.0
    I had a couple of warning lights on my dashboard for various electrical errors and I was advised to check the load on my battery and my auxiliary battery. Went into advanced auto parts to possibly buy a new battery and auxiliary battery and asked if they could check it. The woman at the counter said “we don’t do that here”. Pretty ridiculous considering they have a big sign outside “Free battery testing and installation.” If you need a standard part stick to ordering stuff on Amazon or go to AutoZone. Clearly, they don’t hire knowledgeable staff at this location on the services they offer. I’d be afraid they would crack my windshield if they did offer to change my wipers too.
  • DH
    Dustin Hayre
    Aug 8, 2025
    1.0
    Only one employee in the store who didn't acknowledge me when I entered. When I walked up to the counter to check out, he was on his phone, looked up at me, rolled his eyes, then looked back down and proceeded to ignore me for the next 5 minutes before I said "thanks for the help" and walked out.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*