Pilot Travel Center

4.0
1706 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Madison, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1881 Eatonton Rd, Madison, GA
30650, United States

Hours

Reviews

4.0
1,706 reviews
5 stars
798
4 stars
489
3 stars
220
2 stars
72
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, particularly in bathrooms and showers, with some describing them as filthy and unsanitary.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior from employees.

Parking

The location offers ample parking space, which is appreciated by many customers, especially truck drivers.

Showers

Showers received mixed reviews; while some found them clean, others reported issues with cleanliness and maintenance.

Food Quality

The IHOP connected to the location received negative feedback regarding service and food quality, with some customers expressing dissatisfaction.
  • BF
    Bill Frederick
    5 days ago
    5.0
    Always plenty of available gas pumps. There is a huge variety of drinks, cold or hot. Many foods and candies. The store is clean and well lighted. The restrooms are clean and smell pleasant. No funky odors.
  • TR
    T R
    Oct 3, 2025
    5.0
    showers good lots of room to park not horrible busy
  • RB
    Robert Banach
    Oct 2, 2025
    4.0
    Another great Pilot... Clean inside and outside. Well-stocked, friendly, professional employees. 16ounce coffee costs the same as a gallon of gas, really? Plenty of parking, easy to get to... I'll be back when I'm in the area...
  • GS
    George Speth
    Sep 20, 2025
    2.0
    Not too bad but the trash person that works for the city needs to come and empty the dumpster in the back. It’s overflowing and there’s flies everywhere. This kinda stuff brings rat infestations. I went to a Pilot in Florida years ago that was so filthy and disgusting you would literally see rats running across the parking lot.
  • MS
    Matthew Smith
    Sep 17, 2025
    1.0
    I don’t know if it is Pilot policy, but if you buy gas at the pumps with a credit card the gas purchase amount and a separate $151 charge will show up on your credit card statement. My bank said Pilot runs a “trial charge” for credit card purchases and that the charge will disappear. I still reported it as a fraudulent transaction. Will not buy from this station again.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.