Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Macon, GA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
689 reviews
5 stars
504
4 stars
68
3 stars
36
2 stars
24
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Minnie, Bre, and Phoenix B.
Wash Quality
Feedback on the car wash quality was mixed; while some customers reported satisfactory results, others experienced issues with cleanliness and equipment malfunctions.
Equipment Issues
Several reviews highlighted problems with the car wash equipment, including ineffective vacuums and machinery failures that led to unsatisfactory washes.
Management Concerns
There were complaints regarding management practices, particularly related to customer service follow-ups and handling of damage claims.
- JFJames Frazier2 days ago5.0Very nice and professional business. I definitely recommend this place!!
- THTeresa HDec 30, 20255.0Drive through car wash and car looks great afterwards. Will definitely be coming back soon.
- CGCecil GordonNov 17, 20255.0Absolutely love this car wash ive been a member longer than i can remember! Elizabeth Thanks For Your Amazing Help!! Staff is amazing and will go out of there way to make sure you get the best experience possible. 5 Stars From Me!
- DDDre DayNov 14, 20251.0DONT’ WASTE YOUR TIME. Car wash mechanics and equipment are worn down and does not really clean vehicles. Most of the brushes just spin without even making contact with the vehicle. Also staffing is very rude and obnoxious, I was told to wait due to system errors and then 10 minutes later I was told to leave after waiting in line for a wash due to “server being down” and unable to take payments… however I had just signed up for a subscription that didn’t even require payments… while waiting I also observed another customer be allowed through the gate and have their car washed. It still came out dirty though.
- SPSeberiano PerezNov 1, 20251.0Going through the wash, everything stopped unexpectedly. SUV wasn’t cleaned well. Poor wash and vacuums are damaged
Frequently Asked Questions About Tommy's Express® Car Wash
What are the opening hours of Tommy's Express® Car Wash in Macon, GA?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 2772 Riverside Dr., Macon, GA 31204, USA.
Does Tommy's Express offer any membership programs?
Yes, Tommy's Express offers an unlimited membership program available through their TommyClub App.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What special car wash products are offered at Tommy's Express?
Products include Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine gloss coating.
What free services are provided with the car wash?
Free vacuums, free mat washers, and an interior detailing kit are available.
How can I contact Tommy's Express® Car Wash via email or phone?
You can call them at +1 478-227-2327 or email ga26@teamtommys.com.
What are some nearby automotive service locations to Tommy's Express® Car Wash?
Nearby locations for automotive services include Firestone Complete Auto Care and Grant's Tire And Auto, great for tire and repair needs before or after your car wash.
Are there any nearby places for shopping and dining around Tommy's Express® Car Wash?
Yes, nearby you can visit Deja Vous Consignment & Boutique for shopping, City Cafe for dining, and Continental African Market which offers grocery and restaurant services.
What entertainment or leisure options are close to Tommy's Express® Car Wash?
Dance Centre International Ballroom Studios and Ysure amusement park are nearby options for leisure activities before or after your visit.