Enterprise Truck Rental

Reviews

• TS

  Tony's all around mobile service

  Dec 31, 2025
  5.0
  Customer service was excellent got me in and out and back to work thinks you guys 💯
• CT

  Coolcat Terri

  Dec 30, 2025
  5.0
  Recently rented a Ford F250 and Zach was amazing 🤩 Not only did he work with me to get the best deal with the mileage at lease he continued to help me get a great deal after I returned the truck to avoid additional fees. I really appreciate how polite and professional he was as well has his willingness to go above and beyond to give me the best experience.
• TP

  Tim Potts

  Oct 3, 2025
  5.0
  The team here is awesome. DON’T BOOK ONLINE!! Call these folks directly, skip the online booking, you will get a better deal. They helped me get a cargo van that worked out perfectly. Thanks!!!
• CD

  Chris Dryja

  Sep 23, 2025
  5.0
  Very good experience at the Riverside location. Zach did a fantastic job of accommodating my pickup, and the return was a breeze.
• NC

  Neil Chamberland

  Sep 1, 2025
  1.0
  Beware of this crooked location. Rented a truck here, finished using it and returned it. Checked out by the worker there and all was good, bill for $220 or whatever went through. End of transaction, right? NOPE About three weeks later, a $500+ charge shows up on my cc. I contact enterprise corporate who look into it and say the charge only has MISC next to it, which is odd. Usually if charging for damage (there was none, I took before and after video), it would be noted. Corporate said the location would contact me. I waited a day and no one contacted me so I contacted the location. The worker there says there is no note as to why the charge was put through then gave me some malarkey about they didn’t do anything and it was corporate who processed that $500 charge. I explained that I had already spoken to corporate and the guy got rude with me. Said he would contact corporate and get back to me. Naturally, after a few days, there was no contact. Once again I contacted corporate and explained what the clerk at the location said. Corporate reemphasized that they do no do billing and it was the location who was responsible for the charge. They then said they would escalate this and a regional manager would contact me. Again, no one ever tried to contact me. After a few days I disputed this charge with my cc. Contacted corporate once more just to tell them I had disputed the charge and they simply said ok and they would put that in the file. I tried to file a police report online but the macon police/sheriff online reporting is consistently down and I don’t have time to go up there and waste a few hours. Also, I really doubt macon pd would do anything. I did, however, send a lengthy summary of events to my cc and hopefully they will take it more seriously. Side bonus: Made my reservation online days in advance. They called me right at close the evening before my pickup. I was busy so they left a vm telling me they did not have the truck I had reserved. Got in touch with them and ended up having to take a bigger truck which was a huge pita due to the size and location I was picking stuff up from. Update: Coincidentally, shortly after posting this review, I received an email from enterprise collections telling me I owe them the above mentioned monies and I could be negatively affected.

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