Need a rental car in Macon, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pio Nono Avenue location today.
Many customers praised the staff for being friendly, professional, and helpful, although some reported unprofessional behavior and poor communication.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite prior bookings, leading to frustration.
Cleanliness and Vehicle Condition
While some customers noted that vehicles were clean and well-maintained, others reported issues with cleanliness and unpleasant odors in the cars.
Efficiency
Customers appreciated the quick and efficient service during the rental process, though some experienced long wait times and poor communication.
Staff Competence
Feedback highlighted the expertise of certain staff members, but there were also complaints about unhelpful or rude employees.
CB
Corinne Banks
5 days ago
5.0
Great experience! The staff at the Pio Nono location are awesome. Thanks for all the help you provided!
LJ
LoveHoraceSr J
Nov 5, 2025
5.0
Jasmine & her team on PioNono know they are a very knowledgeable team.All that waiting & the dog ate there homework isn't happening. As long as you got your part they gone for sure have they part.She is definitely a strong leader & it definitely shows through her team whether she is there or not you wouldn't know , they run a tight yet peaceful place.
WS
Warrene Stubbs
Nov 1, 2025
5.0
I have always had a great rental car experience when renting from Enterprise. The associates are always courteous and professional. I'm appreciative of the fact that they pick you up or drop you off when needed. Keep doing an awesome job Enterprise. ❤️
BB
Bernacine Barnes
Oct 31, 2025
5.0
From A- Z! I was thoroughly satisfied with the one gentleman that I briefly dealt with. Jersey and Sierra and another young lady I did not get her name. I went to the office and spoke to Sierra at first, she told me what to do, I applied online and ordered my reservation in advance. I checked into the office when I had questions, I let them know when I needed to extend another day, I let them know if I was going to be late.
They professionally informed me on Enterprise policies and procedures, they explain to me in detail how everything worked with an extension or being late, they answered any detailed questions that I needed before and after the rental agreement. They put my mind at ease regarding the E-ZPass and inform me of the details on that matter, that it comes from the corporate office and they will contact me when the tolls service contact them. I was given the opportunity to put more gas in the car, or pay the additional fees, to replace the gas where the gauge should be. Signing in was very easy, but it was very busy and I watched the gentlemen and ladies do their work in such a kind, professional and smooth way that every every customer was taken care of that day before closing. After, closing hours others still were coming in. ...
So, all in all, I have no complaints. I look forward to renting another car soon, the gentleman and the ladies professionalism of knowing the policies and procedures of enterprise makes the difference when detailed questions comes up. I'm completely and totally satisfied with my car rental experience. Always, 💕 Love Mrs 🐝 B.B.🐝 A Very Proud MACON (GA) Resident. ... From: NJ, AL, PA!
DD
Destiny
Oct 27, 2025
1.0
Everybody at this location act like they don’t want to work. They put the wrong tag connected to the contract and just unprofessional. They pass the phone around and you don’t know WHO you’re talking to