Enterprise Rent-A-Car

3.8
410 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Macon, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pio Nono Avenue location today.

Location

Enterprise Rent-A-Car
2840 Pio Nono Ave, Macon, GA
31206, United States

Hours

Reviews

3.8
410 reviews
5 stars
239
4 stars
42
3 stars
26
2 stars
19
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly and efficient staff, while others reported unprofessional behavior and poor communication.

Vehicle Condition

Numerous complaints about dirty or poorly maintained vehicles, including issues with cleanliness and functionality.

Reservation Issues

Frequent problems with reservations not being honored, leading to customer frustration and inconvenience.

Staff Competence

Some staff members received high praise for their professionalism and helpfulness, while others were criticized for incompetence and lack of knowledge.
  • WT
    Wilma Thomas
    5 days ago
    5.0
    Always satisfied with Enterprise Rental.Staff professional and knowledgeable of the company.
  • DE
    Deanna Enos
    Dec 27, 2025
    1.0
    I was charged for an extra day that I was never told about. This was an insurance claim for a total loss, and Enterprise failed to be upfront about the charges. This is misleading and unacceptable. Customers should not be surprised with fees after the fact. I do not recommend Enterprise.
  • YG
    YELLA GAL
    Dec 18, 2025
    1.0
    The name ENTERPRISE does not fit this location ENTER THE HOOD will be more suitable!! Poor phone etiquette and incompetent staff!
  • BP
    Barry Pichette
    Dec 7, 2025
    1.0
    Arrived to pickup my rental car only to find the car had an expired NY registration, inspection and front plate. Went to the back and found a Georgia plate! Since I was driving to NY, I asked them to remove the NY plate. Started on our trip and realized the car wasn't cleaned. Sticky crap on the doors and elsewhere. An hour later, my wife started swatting at ANTS! A lot of ants and they were coming right out of the dash. A few climbed on me, but my wife had bites everywhere. Tried as best we could and made it well into Virginia. As we drove into town, I noticed an Enterprise office, so I called Jersey the assistant manager in Macon and told her we needed a different car from the local office. After several calls, she coordinated my request. The rest of the trip went without incident. She also said I would hear from her after we switched cars, and when we returned it in NY. Never heard from her after the return. Based on the multiple issues we encountered, I won't do business with the Macon office moving forward and I don't recommend them. They should be ashamed of renting that car to me!!
  • TS
    Trouble Shootah
    Dec 3, 2025
    1.0
    They made a deal with me for $134 for a vehicle they claimed they reserved for me then later called to tell me they couldn't do it and tried to upsell me into a $430 deal. I WILL NEVER USE ENTERPRISE EVER. They're DIRTY!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Macon, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is Enterprise Rent-A-Car located in Macon?

The Macon Enterprise Rent-A-Car location is at 2840 Pio Nono Ave, Macon, GA 31206.