Enterprise Rent-A-Car

3.8
399 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Macon, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pio Nono Avenue location today.

Location

Enterprise Rent-A-Car
2840 Pio Nono Ave, Macon, GA
31206, United States

Hours

Reviews

3.8
399 reviews
5 stars
234
4 stars
42
3 stars
24
2 stars
19
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported unprofessional behavior and poor communication.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of vehicles despite prior bookings, leading to frustration.

Cleanliness and Vehicle Condition

While some customers noted that vehicles were clean and well-maintained, others reported issues with cleanliness and unpleasant odors in the cars.

Efficiency

Customers appreciated the quick and efficient service during the rental process, though some experienced long wait times and poor communication.

Staff Competence

Feedback highlighted the expertise of certain staff members, but there were also complaints about unhelpful or rude employees.
  • CB
    Corinne Banks
    5 days ago
    5.0
    Great experience! The staff at the Pio Nono location are awesome. Thanks for all the help you provided!
  • LJ
    LoveHoraceSr J
    Nov 5, 2025
    5.0
    Jasmine & her team on PioNono know they are a very knowledgeable team.All that waiting & the dog ate there homework isn't happening. As long as you got your part they gone for sure have they part.She is definitely a strong leader & it definitely shows through her team whether she is there or not you wouldn't know , they run a tight yet peaceful place.
  • WS
    Warrene Stubbs
    Nov 1, 2025
    5.0
    I have always had a great rental car experience when renting from Enterprise. The associates are always courteous and professional. I'm appreciative of the fact that they pick you up or drop you off when needed. Keep doing an awesome job Enterprise. ❤️
  • BB
    Bernacine Barnes
    Oct 31, 2025
    5.0
    From A- Z! I was thoroughly satisfied with the one gentleman that I briefly dealt with. Jersey and Sierra and another young lady I did not get her name. I went to the office and spoke to Sierra at first, she told me what to do, I applied online and ordered my reservation in advance. I checked into the office when I had questions, I let them know when I needed to extend another day, I let them know if I was going to be late. They professionally informed me on Enterprise policies and procedures, they explain to me in detail how everything worked with an extension or being late, they answered any detailed questions that I needed before and after the rental agreement. They put my mind at ease regarding the E-ZPass and inform me of the details on that matter, that it comes from the corporate office and they will contact me when the tolls service contact them. I was given the opportunity to put more gas in the car, or pay the additional fees, to replace the gas where the gauge should be. Signing in was very easy, but it was very busy and I watched the gentlemen and ladies do their work in such a kind, professional and smooth way that every every customer was taken care of that day before closing. After, closing hours others still were coming in. ... So, all in all, I have no complaints. I look forward to renting another car soon, the gentleman and the ladies professionalism of knowing the policies and procedures of enterprise makes the difference when detailed questions comes up. I'm completely and totally satisfied with my car rental experience. Always, 💕 Love Mrs 🐝 B.B.🐝 A Very Proud MACON (GA) Resident. ... From: NJ, AL, PA!
  • DD
    Destiny
    Oct 27, 2025
    1.0
    Everybody at this location act like they don’t want to work. They put the wrong tag connected to the contract and just unprofessional. They pass the phone around and you don’t know WHO you’re talking to

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Macon, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is Enterprise Rent-A-Car located in Macon?

The Macon Enterprise Rent-A-Car location is at 2840 Pio Nono Ave, Macon, GA 31206.