Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Macon, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pierce & Riverside location today.
Location
Hours
Reviews
3.9
920 reviews
5 stars
583
4 stars
78
3 stars
40
2 stars
48
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Cortez and Tony.
Service Speed
Several reviews highlighted the fast service and efficiency of the rental process, although some noted long wait times during busy periods.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers receiving well-maintained cars while others reported issues such as smoke odors and unclean interiors.
Reservation Issues
Multiple customers experienced problems with reservations, including not having the reserved vehicle available and issues with additional charges.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about customer service and vehicle quality that affected their overall satisfaction.
- LALinda Arbre3 days ago5.0Busy location, but despite this the staff was engaged, professional, beyond polite and very knowledgeable about the vehicle operation. Shout out to Maurissa and Kaysian! These women are so good at what they do! I will return knowing when its my turn to be taken care of I will get the best professional and sincere care available.
- MJMark Johstono6 days ago1.0Extremely disappointed. And I've rented from this location before, and been happy with them. But they no longer allow you to park your vehicle with them while you're away in the rental. I was going to make do with that situation, but then they brought out a compact car. I paid for an intermediate. I got some weak excuse about them not having many of those cars. And that's when I canceled. Bye bye, Enterprise.
- TRTom RezentesJan 3, 20265.0Fast, professional and very friendly staff. I would recommend them anytime you need a vehicle.
- BGBella GraybillDec 18, 20255.0I had such an awesome experience with Enterprise at this location. I had to extend and Tony who works here was so gracious so kind and extremely understanding I can’t thank him enough for really looking out for me. Of course nothing goes the way we plan, but he was so understanding he really took care of me and accommodated me after extending twice he made a stressful situation less stressful, and Lord I am so grateful 🙏🏼🫶🏼 BIG”shout out to you 👉 “TONY” you are an awesome dude, Merry Christmas to you and your family and to the entire staff at Enterprise I hope you all have a New Year’s. That is as awesome as you guys are. 🫶🏼 If you’re thinking about renting a car, this is the place to go. Everybody here is awesome. 💞
- KIKirk IvyDec 16, 20255.0Great experience renting here. Cortez, Austin, and Tony were all very helpful in this process. A couple other guys as well whose names I didn’t get. Overall the staff was great, pricing acceptable and vehicle ran smoothly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Macon, GA?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car at 2480 Riverside Dr?
The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at the Enterprise website specific to the Macon Pierce & Riverside location or visit http://enterprise.com/reserve.
What payment methods does Enterprise Rent-A-Car accept at this location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, they offer great weekend rates and discounts for active military members.
Is the Enterprise Rent-A-Car at 2480 Riverside Dr owned by a woman?
Yes, this location is woman-owned.
Are there nearby dining options close to Enterprise Rent-A-Car where I can eat before or after my rental?
Yes, nearby restaurants include Metropolis Curry & Kabob, Sabor Latino Mexican Restaurant, and Loco’s Grill & Pub, offering various international and American cuisines.
Can I find accommodations close to Enterprise Rent-A-Car in Macon if I'm visiting?
Yes, nearby lodging options include Best Western Riverside Inn and Rodeway Inn, which are conveniently located for travelers.
What automotive services or related businesses are near Enterprise Rent-A-Car?
Nearby automotive-related services include Enterprise Truck Rental, U-Haul Neighborhood Dealer, NuWay Battery, Import Auto Mall, and J Franklin Auto Sales.
Does Enterprise Rent-A-Car offer airport pick-up service at this location?
Yes, airport pick-up service is available at the Macon Pierce & Riverside Enterprise Rent-A-Car location.