Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4358 Atlanta Hwy in Loganville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
282 reviews
5 stars
175
4 stars
67
3 stars
18
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While some customers had excellent experiences, others reported rude behavior from management and poor service, leading to a lack of consistency in customer satisfaction.
Product Availability
Customers appreciated the variety of products available, but there were complaints about items being out of stock or misrepresented online.
Professionalism
Several reviews highlighted the professionalism and knowledge of staff members, although there were instances of unprofessional behavior noted.
Store Environment
The store was generally described as clean and organized, contributing positively to the shopping experience.
- FWFlorencia WilliamsOct 29, 20255.0I placed a pick up order for brakes and rotors. As soon as I walked in, I was greeted, even though the employee was still assisting another customer. When he was done, he apologized for my wait! He got my items out to me very quickly and seeing that I ordered rotors, he packed them on a cart and told me if I show him which vehicle I’m in, he’d be glad to bring them to the vehicle for me. I’ve ordered rotors from another store before, and they did not offer to help bring them out. I struggled with them, and another customer offered to help me!! So I was very pleasantly surprised when this employee offered without hesitation. Awesome customer service at this location.
- BBBryanSep 24, 20255.0Melanie, the general manager was and is a very nice professional person and was very helpful, knowledgeable, and fast! I found a new spot for my needed parts!!
- CRCarmen Jahaira RamosSep 7, 20251.0I'm writing to share what has truly been the worst experience of my life. I went to return an alternator I had purchased online last year, which was still under warranty. To my surprise, I was charged for the “core.” When I asked why, the store manager himself, the person who was assisting me, began yelling at me and treating me with shocking disrespect. As a woman, I was left humiliated and shaken. Another gentleman who was standing behind me even intervened, trying to explain to the manager that he was mistaken. But instead of correcting the situation, the manager Jesse, visibly upset, simply walked away from the counter even using foul language. Im in shock. I cannot begin to explain how painful and degrading this moment was for me. I am still trembling from the nerves as I write this. In the end, I paid the “core” charge even though I knew it was not correct. This kind of behavior should never been tolerated.
- SNSudhir nairAug 21, 20251.0"Bad service at this location. I went in with my check engine light on, and the sign outside advertised a free check engine light test. The salesperson wasn’t interested in listening or helping. When I asked for the test, he came out with his device, read out a code I didn’t understand, and told me to Google it myself. Very disappointing. I immediately went to the Snellville location, where Store Manager Miss Patel helped me right away and got my problem fixed. Excellent service from her!"
- GCgreg coteAug 13, 20255.0It never seems to fail that if your car is going to not stat it’s going to happen at night. Last night around 7:45 my 2018 Nissan Kicks wouldn’t do anything when I pushed the start button. First time since I bought it off the showroom floor. It’s has 37,000 miles on it so breakdowns aren’t expected. I was able to get it jump started. I looked up Advanced Auto Parts in Loganville since my wife and I had previously had great experiences there in our hour of need. Last night when I pulled up to the front door there was a young man at the counter. When I walked in he greeted me with a sincere smile and asked what he could do to help me. I asked if he could check my battery. He grabbed whatever it is that he needed to check the battery. When he got the results he said I’m sorry but your battery is done. We went inside he asked the information that he needed to check the inventory. He said that he had one in stock. He reviewed the lifespan of the new battery with me. He explained that it was a Die-hard battery well known with a fantastic reputation. We did the sale on the register. He said let me grab the tools I need to replace your old battery and we’ll get you back on the road. As we walked out to my Car I asked him his name Sean he said. The installation was smooth and quick. He smiled as he closed the hood and thanked me for coming to Advanced Auto. All this at closing time. I never would have known that it was the end of his day or night I should say. His customer service was world class service. Obviously the store manager did their best at hiring him. That’s an impressive example of why I’ll always go to Advanced Auto Parts Loganville for any and all of my auto parts and care needs.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 4358 Atlanta Hwy in Loganville offer?
Advance Auto Parts offers free battery installation with purchase, free engine code scanning, free battery testing, battery recycling, wiper blade installation, and loaner tools among other services.
Can Advance Auto Parts install a new car battery for me?
Yes, Advance Auto Parts will install your new battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge. Exclusions may apply.
Can I get my engine codes scanned at Advance Auto Parts?
Yes, a team member will scan engine codes for you free of charge. Exclusions may apply.
What are the operating hours of Advance Auto Parts in Loganville?
They are open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
Can I order online and pick up my items at the Loganville store?
Yes, you can buy online and pick up in-store within 30 minutes using their online ordering system.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Little Caesars, Hardee's, Chili's Grill & Bar, Taco Bell, Wendy's, and Zaxby's, offering a variety of fast food, American, and Mexican dining options.
Are there coffee shops near Advance Auto Parts for a quick break during your visit?
Yes, Caribou Coffee and Starbucks are nearby coffee shops where you can enjoy beverages before or after your visit.
Is there a convenient place nearby to rent trucks or moving equipment?
Yes, the U-Haul Neighborhood Dealer is nearby for truck rentals and related automotive services.