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Ultimate Benz Servi­ce Center

4.6
(176 reviews)

Business Details

6938 Chapman Rd, Lithonia, GA
30058, United States
(770) 484-7550
https://ultimatebenz.com/

About

Auto Repair ShopBrake Shop
Proudly serving Lithonia, GA since 2005, Ultimate Benz Service Center is your locally owned and operated full-service Mercedes auto repair shop. Why settle for anything less when it's time to choose a Mercedes repair facility? Trust a Mercedes-Benz Master Guild Certified mechanic and rest assured that the repair was performed correctly. We provide bumper-to-bumper care for all models, follow Mercedes maintenance schedules, and can perform any service from an oil change to complex engine or transmission repairs.

Location

Ultimate Benz Servi­ce Center
6938 Chapman Rd, Lithonia, GA
30058, United States

Hours

Reviews

4.6
176 reviews
5 stars
143
4 stars
16
3 stars
3
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and communication skills of the staff, highlighting their commitment to keeping clients informed throughout the repair process.

Expertise

Customers frequently noted the technical knowledge and diagnostic skills of the team, with many expressing trust in their ability to handle both newer and classic Mercedes models.

Pricing

While some reviews mentioned higher costs compared to competitors, many customers felt the pricing was reasonable for the quality of service provided, emphasizing transparency in pricing.

Mixed Experiences

A few customers reported negative experiences related to service quality and communication, indicating inconsistencies in customer satisfaction.
  • DW
    Donperrion Woods
    Feb 9, 2026
    5.0
    Greats service overall A+++++++
  • KE
    Khurt Escoffery
    Jan 14, 2026
    5.0
    Had an incredible first time experience with Dave and his team at Ultimate Benz! After a quick call with Dave I had my 06 CLS 55 towed to him for a weird transmission issue and he was able to diagnose and find the problem within minutes. He provided all updates and looked over the entire car to inform me about other maintenance items I need to take care of in the future. Truly a professional business from owner to the workers. Even the receptionist was extremely pleasant when I picked my car up. Highly recommended!
  • MH
    Marbry Henderson
    Sep 5, 2025
    5.0
    I live near Savannah, GA. Over the past 5 years, I’ve paid to have my car’s AC system misdiagnosed by Critz Mercedes, Merc of Hilton Head, and local AC specialists. Recently my cousin who resides near Lithonia recommended Ultimate Benz. They service all of his family’s Mercedes. I made arrangements with the owner (David) who personally diagnosed my system and notified me of his findings as well as other critical repairs. David saved me over $1500 because my compressor and air dryer were fine. Although it’s a four hour drive, I returned the following month for engine/ transmission mount replacements, brakes and rotors. Ultimate Benz is closed on weekends and Monday was Labor Day. David’s team worked late Friday to have my car back to me on Saturday morning. BTW, my car is a 2006 S350 (only made in that year). It’s difficult to find technicians who are knowledgeable of the classics. Finally, I am grateful to the staff (who actually calls to check on your satisfaction with the service within two weeks), reasonable pricing, and Ultimate Benz’s commitment to ensure professional courtesy and honesty are of the utmost importance. It feels like I’m driving a new car😊
  • MC
    Marcus Costen
    Dec 23, 2024
    5.0
    I should have came here YEARS ago!! The service was fast and very informative from beginning to end. They gave regular updates on the diagnosis and progress of my car repair. The last place I went to, I had to keep calling to see what was going on AND they mishandled my repair twice for the same issue. Ultimate Benz told me EXACTLY what was wrong and what needed to be done. They even fixed issues that the last asshat company screwed up.The Techs David Vernon and Horaci Jupiter did an awesome job. I'm spreading the word. The Service Advisor Syreeta Davis was great also. ANYONE I spoke with was great. Awesome, affordable and friendly service ALL the way around and more importantly they're experts at what they do.
  • SJ
    seas Jam
    May 17, 2017
    5.0
    Excellent service. very experience mechanic and technician repair my 2012 E63 w212 check engine light alternator problem. price was good compared to dealer Thank you.......

Brand Certified Facts from Ultimate Benz Servi­ce Center

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Certified March 01, 2026Yext Knowledge Graph
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