Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Covington Hwy in Lithonia, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lithonia, GA or call us at (678) 518-9110.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
568 reviews
5 stars
312
4 stars
107
3 stars
53
2 stars
26
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and attentive, others were criticized for being rude and unprofessional.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and poor service experiences.
Product Availability
Customers generally noted that the store had the parts they needed in stock, contributing positively to their shopping experience.
Store Management
Several reviews highlighted issues with management, including unresponsiveness and poor handling of customer complaints.
Overall Experience
While some customers had positive experiences with helpful staff, others reported significant dissatisfaction, leading to a polarized overall impression of the store.
- ZRZone6 Rider4 days ago1.0They lied and told me I couldn't return a unused socket still in its packaging because its against policy even though in clear as day on the receipt I can just to not do any extra work.
- JBJblunts BoogieNov 16, 20251.0There service is ridiculously slow
- DOdeborah ortizOct 21, 20255.0They had what I needed and had great customer service! Please ask for Yolanda, she’ll take care of you! Even recommend a mechanic who got the job done.
- CBC BOct 8, 20251.0Poor customer service, I ran my card employee walked away , I'm standing there thinking what is this what should I do bag my own item?, should I reach over and tear my own receipt off the register or what showed me no respect, never come back
- SSStevie SmithOct 4, 20251.0The Store rep help another customer before me and I was in line first. She also did not accept the return of a Star bit Set opened however not used , she claimed they don't take back tools at that location. She also said they don't take back Oil and other items only car parts. She ready to dismiss me and send me on my way , I want to try to find the correct tool to assist me however I needed to leave and go to another location.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Lithonia, GA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Lithonia?
The store is located at 6629 Covington Hwy, Lithonia, GA 30058, USA.
What brands of auto parts does AutoZone in Lithonia carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, the store offers in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Lithonia for customer service?
You can call them at (678) 518-9110 or email customer.service@autozone.com.
What types of products can I find at AutoZone Auto Parts on Covington Hwy?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any automotive repair shops near AutoZone Auto Parts?
Yes, Cat Auto Repair and Dreamwash Auto Spa and Detailing Center of Atlanta are nearby automotive repair shops for additional service needs.
What nearby dining options are available around AutoZone in Lithonia?
Nearby restaurants include Tiffany's Restaurant & Bar, Atlanta's Best Wings, Jamaica Kitchen, and Bayou Seafood for a variety of dining choices.
Are there any gas stations close to the AutoZone store for refueling while shopping?
Yes, Chevron and BP gas stations are located nearby, convenient for customers needing fuel before or after visiting AutoZone.
What other stores are located near AutoZone Auto Parts for combined shopping trips?
Nearby stores include Dollar General, ALDI USA supermarket, Family Dollar, Walgreens pharmacy, and Metro by T-Mobile for a variety of shopping needs.