Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Covington Hwy in Lithonia, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lithonia, GA or call us at (678) 518-9110.
Feedback on customer service is mixed; while some employees received praise for being helpful and attentive, others were criticized for being rude or unprofessional.
Staffing Issues
Many reviews mentioned long wait times and understaffing, leading to poor service experiences.
Product Availability
Customers generally found that the store had the parts they needed in stock, contributing positively to their shopping experience.
Management Concerns
There were complaints about management's responsiveness and handling of customer issues, with some customers feeling ignored or mistreated.
KF
Kenyatta Fleming
Feb 9, 2026
2.0
They weren't very helpful couldn't tell me any information about anything I asked about and I even asked for help with the items I did end up purchasing mind you im a female
( not saying im entitled to hcelp because of that) but like come on I just needed a little help and they wouldn't. A pedestrian helped me out in the parking lot. That was the worse experience ever.
JJ
Johnny
Jan 10, 2026
4.0
Awesome
BR
Buffy Ranger
Jan 6, 2026
5.0
Very happy. Needed new windshield wiper and the service man put it on for me.
TB
Tony Bellanton
Jan 3, 2026
5.0
Your associate Rhonda was a great help for me today. She went above and beyond to help me with my concern. She deserves a raise