Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2235 Panola Rd in Lithonia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
335 reviews
5 stars
176
4 stars
67
3 stars
49
2 stars4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers reported issues with product availability and inventory checks, with some stating that items were not found despite being confirmed as in stock.
Store Management
Concerns were raised about management practices, including poor handling of customer complaints and inadequate staffing during busy hours.
Positive Experiences
Several customers highlighted positive experiences with specific employees who provided exceptional service and support.
Cleanliness and Organization
Feedback on store cleanliness and organization was mixed, with some customers noting a clean environment while others mentioned disorganization.
- RHRobin HowardSep 26, 20251.0I came to return a product from your store. Can’t find the reciept and he’s telling me it’s not under my phone number in which I used my number to purchase
- STSara ThompsonSep 17, 20255.0Deshun was excellent 10/10
- SPsherai pernellAug 16, 20251.0Purchased attic freeze cool from store 6108 did not need tried to exchange with receipt never received. Terrible service
- TGT GAug 9, 20251.0*ATTENTION ATTENTION* 8-9-25 Do not order parts online and try to pick them up at this location. I received an email that my part will be ready in 30 minutes but it was not. I entered the store 1 hour later only to hear the guy behind the counter ask the lady if she even looked for it yet. I waited and I waited only for a guy with an attitude to tell me they don't have the part. He was rude and didn't even want to help me and you don't do people who spend money at your store that way. He immediately tried to go to the next customer after canceling my order. So I said where can I pick up the part and his exact words were "nowhere" NEXT. Just in my opinion they didn't look good enough for the part. I have to wait 3 to 10 business days for it to be refunded but I still needed the part so I then went online and reordered the part from the location down the street and they actually looked and found it for me. This location needs to find people that actually want to work and help the customers. Even though I live around the corner I'll never be back.
- SGSherri GillusAug 7, 20255.0In a hurry, while on my way home from work, I stopped at Advance Auto, and was assisted by Amarri for the return of brake pads. My cellphone died and I couldn't use tap to get my refund. Deshun stepped in to assist me. I went to my car to get my actual debit card, to get the refundprocessed. In a rush to get back into the store, I locked my doors and immediately realized my keys were on my driver's seat. I have All State Roadside Assistance, so a little after 8pm, I called for help. Advance Auto were due to close at 9pm. After several calls to All State, 2 different drivers finally showed up at 9:43pm. Amarri and Deshun stayed with me throughout this ordeal and never made me feel I was a bother to them or causing them unnecessary issue. They made me feel cared for and SAFE!! In the current climate we're in, it's not the norm to actually come across people/employees who are selfless and easilt give of themselves to assist and help others, while expecting nothing in return. I'm in my mid 50s. My husband of 25 years passed away a few years ago. The upkeep of our vehicles was something he always did. Now I'm responsible for ensuring my car is maintained (Uuuuuugh!). I'm happy to know there are such awesome people working in our community. I will no longer give my auto business to any other business than Advance Auto 😊 Please recognize these two associates for being of Service and for making sure my safety was their priority.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Lithonia?
Advance Auto Parts is located at 2235 Panola Rd, Lithonia, GA 30058.
What are the store hours for Advance Auto Parts at 2235 Panola Rd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
Can Advance Auto Parts install my car battery purchased from the store?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used car batteries and oil?
Yes, the store recycles used car batteries and motor oil for free. Exclusions may apply.
What payment options does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at Advance Auto Parts in Lithonia?
Yes, curbside pickup service is available at this location.
What are some nearby places of interest around Advance Auto Parts at 2235 Panola Rd?
Nearby places include UPS Access Point location for shipping needs, ThebarBuildbulkburn and Buildbulkburn Cafe for dining and coffee, and LA Fitness for fitness enthusiasts.
How can customers use nearby UPS Access Point while visiting Advance Auto Parts?
Customers can conveniently visit UPS Access Point near Advance Auto Parts for courier and delivery services, making it easy to handle shipping tasks before or after their auto parts shopping.
What dining options are available near Advance Auto Parts at 2235 Panola Rd?
Customers can enjoy meals or coffee at nearby spots such as ThebarBuildbulkburn, Buildbulkburn Cafe, Waffle House, Jazzy Juice Cafe, Subway, Church’s Texas Chicken, and Taste of Jamaica.
Are there fitness or recreational facilities near Advance Auto Parts in Lithonia?
Yes, LA Fitness is a nearby gym and sports club where customers can work out or engage in recreational activities before or after visiting the store.