Advance Auto Parts

4.0
338 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2235 Panola Rd in Lithonia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2235 Panola Rd, Lithonia, GA
30058, United States

Hours

Reviews

4.0
338 reviews
5 stars
177
4 stars
67
3 stars
50
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.

Product Availability

Customers noted that the store often has the parts they need, but there were instances of items being unavailable or staff not checking inventory properly.

Store Management

Feedback indicates issues with management, including poor attitudes and lack of organization during busy times.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported frustration and vowed not to return.
  • TS
    Tip Sim
    Dec 11, 2025
    5.0
    Shan was very polite, knowledgeable and helpful.
  • RH
    Robin Howard
    Sep 26, 2025
    1.0
    I came to return a product from your store. Can’t find the reciept and he’s telling me it’s not under my phone number in which I used my number to purchase
  • ST
    Sara Thompson
    Sep 17, 2025
    5.0
    Deshun was excellent 10/10
  • SP
    sherai pernell
    Aug 16, 2025
    1.0
    Purchased attic freeze cool from store 6108 did not need tried to exchange with receipt never received. Terrible service
  • TG
    T G
    Aug 9, 2025
    1.0
    *ATTENTION ATTENTION* 8-9-25 Do not order parts online and try to pick them up at this location. I received an email that my part will be ready in 30 minutes but it was not. I entered the store 1 hour later only to hear the guy behind the counter ask the lady if she even looked for it yet. I waited and I waited only for a guy with an attitude to tell me they don't have the part. He was rude and didn't even want to help me and you don't do people who spend money at your store that way. He immediately tried to go to the next customer after canceling my order. So I said where can I pick up the part and his exact words were "nowhere" NEXT. Just in my opinion they didn't look good enough for the part. I have to wait 3 to 10 business days for it to be refunded but I still needed the part so I then went online and reordered the part from the location down the street and they actually looked and found it for me. This location needs to find people that actually want to work and help the customers. Even though I live around the corner I'll never be back.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*