Enterprise Rent-A-Car

3.8
281 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Lithia Springs, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Thornton Rd-Veterans Memorial location today.

Location

Enterprise Rent-A-Car
10177 Veterans Memorial Hwy, Lithia Springs, GA
30122, United States

Hours

Reviews

3.8
281 reviews
5 stars
162
4 stars
31
3 stars
9
2 stars
15
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Vehicle Condition

Several customers noted that the vehicles were often dirty or not in good condition upon pickup, contradicting the company's cleanliness pledge.

Reservation Issues

Many customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.

Staff Performance

Certain employees received high praise for their exceptional service, while others were criticized for their lack of urgency and professionalism.

Overall Experience

Overall experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant frustrations and negative experiences.
  • AL
    Alan Lewis
    Oct 24, 2025
    5.0
    This is the rental place to go for all car needs!!
  • RS
    R.J. Sparrow
    Oct 17, 2025
    1.0
    Horrible customer service. Two customer service reps lied to me about my form of payment saying they didn’t take secured credit cards, which is a lie because I rented there in May of the same year and they also lied and said they changed company policy in August conveniently after the time in which I rented to say that the company no longer take secured credit cards and all I had to do with a simple Google search to find out that he was lying, even though I knew he was lying when I left the store. I just wanted to hear What line of BS he was going to tell me.
  • CH
    Catrina Hunt
    Oct 17, 2025
    5.0
    The people are excellent on Thornton rd and veteran memorial
  • KP
    KMTERRY PM
    Oct 5, 2025
    5.0
    The particular location in Lithia Springs where I had a nearly 3 week rental (because of insurance repairs being done on my vehicle) was a good experience. The manager and customer service representative at this location (@ the intersection of Thornton and Veterans Memorial Hwy. ) were very courteous and professional! Keep up the good work!
  • KB
    Keith Bailey
    Sep 24, 2025
    5.0
    The branch assistant manager Charlotte Jones went to buffing beyond despite how her day went. They didn't receive returns on rentals by the time they thought they would and she personally went to grab a vehicle from another Enterprise lot until the ones I was looking for would be returned. She definitely deserves a raise

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lithia Springs, GA?

Enterprise offers a wide range of vehicles including economy cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car at the Thornton Rd-Veterans Memorial location?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.