Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lithia Springs, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Thornton Rd-Veterans Memorial location today.
Location
Enterprise Rent-A-Car
10177 Veterans Memorial Hwy, Lithia Springs, GA
30122, United States
Hours
Reviews
3.8
286 reviews
5 stars
165
4 stars
31
3 stars
9
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the staff, particularly highlighting individuals like Nnamdi, Ashley, and Kendrick for their exceptional service.
Efficiency Issues
Several reviews noted significant delays and inefficiencies in the rental process, with customers experiencing long wait times and miscommunication regarding vehicle availability.
Vehicle Condition
Customers expressed dissatisfaction with the cleanliness and condition of the vehicles, with reports of dirty cars and issues with the 'clean car pledge' not being upheld.
Mixed Experiences
While some customers had positive experiences and would recommend the location, others reported rude service and poor handling of reservations, indicating inconsistency in service quality.
- 3J365 JewelryDec 25, 20255.0Everyone at this location is so pleasant and cheerful. We had a very smooth transaction on the car rental and we will continue to use this location for our needs.
- MJMarissa JanaeDec 12, 20252.0the actual employees are doing their job but the actual speed & efficiency of this location isn’t great. the employees demeanor and interactions were fine! however, they have customers waiting for the longest. it’s clear the organization and location isn’t ran the best. there’s a lot of miscommunication & things that get lost in the midst of their process. one of the customers was waiting for than 1.5hours for a minivan because they were waiting for someone to drop it off. all the people in the waiting room were waiting for over an hour to be serviced. they may be heavily understaffed. i didn’t love my experience nor did i enjoy it. it took so long for someone to help me and so long for me to get my vehicle. the entire process took forever & the communication in the midst of the waiting was very poor. the vehicle i had included stained, wet seats as well.
- LWLaurie WellsDec 1, 20251.0Impossible to get into or out of. My advice is to use a different location.
- VDValissa DixonNov 27, 20255.0Nick and his staff at Enterprise are fantastic in delivering services.
- RSR.J. SparrowOct 17, 20251.0Horrible customer service. Two customer service reps lied to me about my form of payment saying they didn’t take secured credit cards, which is a lie because I rented there in May of the same year and they also lied and said they changed company policy in August conveniently after the time in which I rented to say that the company no longer take secured credit cards and all I had to do with a simple Google search to find out that he was lying, even though I knew he was lying when I left the store. I just wanted to hear What line of BS he was going to tell me.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lithia Springs, GA?
Enterprise offers a wide range of vehicles including economy cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car at the Thornton Rd-Veterans Memorial location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Lithia Springs?
It is located at 10177 Veterans Memorial Hwy, Lithia Springs, GA 30122, USA.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at Enterprise's website for the Thornton Rd-Veterans Memorial location or call them directly at +1 678-945-1921.
What payment methods are accepted at Enterprise Rent-A-Car in Lithia Springs?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does this Enterprise Rent-A-Car location offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Lithia Springs woman-owned?
Yes, this location is women-owned.
Are there automotive repair services near Enterprise Rent-A-Car in Lithia Springs?
Yes, there are multiple nearby automotive repair shops including Pep Boys, Pro Car Care & Performance, Red Dawg Collision and Repair, and Autoville for your vehicle maintenance or repairs.
What nearby restaurants can I visit before or after renting a car at Enterprise in Lithia Springs?
You can visit nearby restaurants such as Arby's, Little Caesars Pizza, and Touchdown Wings at Austell for a meal before or after your rental experience.
Are there any nearby places where I can get automotive parts or buy a used car near Enterprise Rent-A-Car?
Yes, nearby options include US Auto Sales, Flamingo Auto Sales, Alliance Motors Inc., and Acceptance Auto Sales for used cars and automotive parts.