Enterprise Rent-A-Car

3.8
286 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lithia Springs, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Thornton Rd-Veterans Memorial location today.

Location

Enterprise Rent-A-Car
10177 Veterans Memorial Hwy, Lithia Springs, GA
30122, United States

Hours

Reviews

3.8
286 reviews
5 stars
165
4 stars
31
3 stars
9
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the staff, particularly highlighting individuals like Nnamdi, Ashley, and Kendrick for their exceptional service.

Efficiency Issues

Several reviews noted significant delays and inefficiencies in the rental process, with customers experiencing long wait times and miscommunication regarding vehicle availability.

Vehicle Condition

Customers expressed dissatisfaction with the cleanliness and condition of the vehicles, with reports of dirty cars and issues with the 'clean car pledge' not being upheld.

Mixed Experiences

While some customers had positive experiences and would recommend the location, others reported rude service and poor handling of reservations, indicating inconsistency in service quality.
  • 3J
    365 Jewelry
    Dec 25, 2025
    5.0
    Everyone at this location is so pleasant and cheerful. We had a very smooth transaction on the car rental and we will continue to use this location for our needs.
  • MJ
    Marissa Janae
    Dec 12, 2025
    2.0
    the actual employees are doing their job but the actual speed & efficiency of this location isn’t great. the employees demeanor and interactions were fine! however, they have customers waiting for the longest. it’s clear the organization and location isn’t ran the best. there’s a lot of miscommunication & things that get lost in the midst of their process. one of the customers was waiting for than 1.5hours for a minivan because they were waiting for someone to drop it off. all the people in the waiting room were waiting for over an hour to be serviced. they may be heavily understaffed. i didn’t love my experience nor did i enjoy it. it took so long for someone to help me and so long for me to get my vehicle. the entire process took forever & the communication in the midst of the waiting was very poor. the vehicle i had included stained, wet seats as well.
  • LW
    Laurie Wells
    Dec 1, 2025
    1.0
    Impossible to get into or out of. My advice is to use a different location.
  • VD
    Valissa Dixon
    Nov 27, 2025
    5.0
    Nick and his staff at Enterprise are fantastic in delivering services.
  • RS
    R.J. Sparrow
    Oct 17, 2025
    1.0
    Horrible customer service. Two customer service reps lied to me about my form of payment saying they didn’t take secured credit cards, which is a lie because I rented there in May of the same year and they also lied and said they changed company policy in August conveniently after the time in which I rented to say that the company no longer take secured credit cards and all I had to do with a simple Google search to find out that he was lying, even though I knew he was lying when I left the store. I just wanted to hear What line of BS he was going to tell me.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lithia Springs, GA?

Enterprise offers a wide range of vehicles including economy cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car at the Thornton Rd-Veterans Memorial location?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.