Calavan Chrysler Dodge Jeep Ram of West Atlanta

Reviews

• JK

  James Kelly

  5 days ago
  1.0
  Terrible service department! I will stay away from this place unless you’re ready for them to milk your pockets! Professionalism subpar to say the least, no initiative, sub-par - James! They tell you one thing and a price to pickup the vehicle on the phone, when you arrive it’s something completely different! Supposedly, I needed brakes really bad on a jeep 33k miles just purchased.. “It’s shaking really bad when we drive it.” I’m like where does that come from ??? No issues at all when I came in when with the brakes in terms of stopping. I came in for a light that came on while driving. I was told that it was cleared and reset. I have Mopar service plan and manufacture warranty… why am I being charged $382?! I was told something completely different prior to arrival! I’ve since submitted a dispute with Mopar!! I was informed to ask James about it, he has every excuse in the world and so nonchalant as if it’s whatever! Scammers! If this is the service, people should find other dealerships… sometimes you have to drive outside your area for “Quality” service from other dealerships!
• AB

  alicia brown

  Feb 24, 2026
  5.0
  JayB was the best!! I told him what car I wanted and got just that!!! He made sure he was welcoming, I’d definitely come back again and again! Also recommending everyone I know who wants to buy!!
• LL

  Love Lost

  Feb 23, 2026
  1.0
  Came in For oil change @9:51 watched people come in after me get done in less than an hour ! I had to ask how much longer before anyone came to check on me while waiting . Car wasn’t Done til 11:48 , won’t waste my time here and it’s cheaper everywhere else
• DC

  Dylan Coleman

  Feb 19, 2026
  5.0
  Big Country went above and beyond for me and I will forever be grateful for the quality of service and taking me step by step to get me into my dream truck! I also have to give Jonas who dealt with the finance aspect of the deal a complete gentleman and explain everything in detail to me and my wife. The definitely will have our buisness in the future when it comes time to upgrade my wife’s car!
• LS

  L S

  Feb 5, 2026
  2.0
  Service Rep was great. My car was serviced and is working great. Love it. All of the guys in the service dept were friendly and helpful when I come in. This rating is for the cashier. There is never a friendly smile on her face or pleasant greeting. She is in a customer service role and should act as such. I rated my last experience as a two which should have been a zero. Please advise her that smiling and a good attitude goes a long way. Customers are giving you their money and a lot of money. The customers should be frowning, not her. Thanks