AutoZone Auto Parts

4.0
766 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Thornton Rd in Lithia Springs, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lithia Springs, GA or call us at (770) 739-6132.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
900 Thornton Rd, Ste G, Lithia Springs, GA
30122, United States

Hours

Reviews

4.0
766 reviews
5 stars
453
4 stars
125
3 stars
64
2 stars
19
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Riley, Marjorie, and Ian for their exceptional service.

Staff Issues

Some reviews mentioned poor customer service experiences, including staff being rude or unhelpful, and instances of customers being ignored or skipped in line.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, contributing to positive shopping experiences.

Store Management

Mixed feedback on management; while some praised managers for their assistance, others reported negative experiences with management's handling of customer issues.
  • DA
    Donshetta Allen
    Jan 6, 2026
    1.0
    They are rude and unprofessional who ever is working there today a woman. Answered the phone let me ask a question and replied hold that thought. Getto is what you call it. Training is needed upgrade on customer service..
  • JC
    James Chester
    Dec 30, 2025
    5.0
    Had the part in stock. Ordered it online.
  • DL
    Debbie Long
    Nov 26, 2025
    5.0
    While traveling through Atlanta I had a windshield wiper fall off. I pulled into this autozone and your associate Marjorie was incredibly kind and helpful. She quickly located the correct size and helped me install the new wiper. Thank you for your kindness and help Majorie.
  • ML
    Monique Lowery
    Nov 19, 2025
    5.0
    The staff is bomb! They haloed me every step of the way. The manager is awesome. It was a great experience!!!
  • RS
    Raquel Santos
    Nov 7, 2025
    5.0
    ..I walked in after calling an speaking with an associate about a battery for my car, they were fully staffed but seemed confused because even tho I was the only customer in the store they were kinda arguing about who was gna help me which I didn't understand finally they decided who was going to help me, anyway I told them what battery I needed so dude looked them up in the computer an gave me a list of $115 or more ..I said no I called an the price they gave me was 79$ anyway I was a lil frustrated because the was a member of management there an it didn't seem to make a difference,..she actually defended them arguing about who should help me...so to that I guess I should blamed her instead because hey if the manager didn't see anything wrong with that situation how can I blame the kids she is training....right?

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Lithia Springs, GA?

AutoZone Auto Parts in Lithia Springs is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup as well as same day delivery services for your convenience.