AutoZone Auto Parts

4.1
756 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Thornton Rd in Lithia Springs, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lithia Springs, GA or call us at (770) 739-6132.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
900 Thornton Rd, Ste G, Lithia Springs, GA
30122, United States

Hours

Reviews

4.1
756 reviews
5 stars
447
4 stars
125
3 stars
63
2 stars
19
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Riley, Marjorie, and Ian for their helpfulness and knowledge.

Staff Attitude

While several reviews commended staff for being friendly and accommodating, there were also complaints about rudeness and inconsistency in service, particularly from management.

Product Knowledge

Customers appreciated the staff's expertise in assisting with car issues and finding the right parts, although some reported receiving incorrect parts.

Store Environment

The store was generally noted as clean and organized, contributing positively to the shopping experience.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
  • ML
    Monique Lowery
    4 days ago
    5.0
    The staff is bomb! They haloed me every step of the way. The manager is awesome. It was a great experience!!!
  • PT
    Patrick Trotter
    Nov 9, 2025
    2.0
    To many people walking around with any help just left this place business. Instead greeting people ask if they need help with anything. Waiting to long for help about 25 to 30 min.
  • RS
    Raquel Santos
    Nov 7, 2025
    5.0
    ..I walked in after calling an speaking with an associate about a battery for my car, they were fully staffed but seemed confused because even tho I was the only customer in the store they were kinda arguing about who was gna help me which I didn't understand finally they decided who was going to help me, anyway I told them what battery I needed so dude looked them up in the computer an gave me a list of $115 or more ..I said no I called an the price they gave me was 79$ anyway I was a lil frustrated because the was a member of management there an it didn't seem to make a difference,..she actually defended them arguing about who should help me...so to that I guess I should blamed her instead because hey if the manager didn't see anything wrong with that situation how can I blame the kids she is training....right?
  • HC
    Hamid Cooper
    Oct 22, 2025
    5.0
    Brandy she is awesome!♥️🙏🏾 She helped me with what I needed and walked through everything. Thank you.
  • KK
    Kiana
    Oct 9, 2025
    5.0
    Deanthony was amazing! He changed my light fast and we were good immediately! Great customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Lithia Springs, GA?

AutoZone Auto Parts in Lithia Springs is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup as well as same day delivery services for your convenience.