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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Lilburn area, turn to Safelite AutoGlass . Those in central Lilburn or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 621 Indian Trail Lilburn Road Northwest, Safelite AutoGlass Lilburn repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Location
Safelite AutoGlass
621 Indian Trail Lilburn Road Northwest, Lilburn, GA
30047, United States
Hours
Reviews
4.7
294 reviews
5 stars
258
4 stars
9
3 stars
5
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by technicians and staff, highlighting their responsiveness and willingness to help.
Efficiency
Customers frequently noted the quick turnaround times for appointments and repairs, with many technicians completing jobs faster than expected.
Quality of Work
While most reviews commended the quality of the repairs, some customers reported issues with the final results, including improper installations and damage to vehicles.
Communication
Several reviews mentioned good communication from technicians regarding arrival times and the repair process, although some customers experienced issues with scheduling and follow-up.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about accountability and customer service, particularly regarding unresolved issues and lack of follow-up.
- DJDonna Jordan4 days ago5.0The installer kept me posted on hie eta. He was polite and very helpful. He did the replacement in a good amount of time.
- CMCassandra MatthewsNov 13, 20255.0From booking the online appointment to the installation completion, I was VERY impressed with high-quality service. I was reminded and kept up to date on technicians arrival time. He was prompt, professional, and quick. We are VERY pleased and will contact them again if needed!
- BWButch WadeNov 13, 20251.0I would not rate Safelite any stars on their business practices if the system would allow. I was provided an online quote from Safelite's web site - which they did not honor. Their billed price was almost $170 greater than their quote. I was also provided a discount code in writing that was not accepted by Safelite. Buyer beware if you select Safelite.
- APAnthony PeakNov 9, 20255.0Great service provided with great communication and assistance. Work was scheduled timely and very convenient with the service provider coming to our location.
- RLRandal LautzenheiserNov 6, 20255.0Very easy to book appointment on the website. The technician, Carlos, arrived at the beginning of the time range which is always welcomed. He was very friendly, professional and effecient.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass Lilburn located?
Safelite AutoGlass Lilburn is located at 621 Indian Trail Lilburn Road Northwest, Suite C, Lilburn, GA 30047, US.
What services does Safelite AutoGlass Lilburn offer?
They offer auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork & processing.
What are the operating hours of Safelite AutoGlass Lilburn?
Safelite AutoGlass Lilburn is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass Lilburn provide mobile service options?
Yes, mobile service options may be available. You can book a mobile service appointment online.
What languages are spoken at Safelite AutoGlass Lilburn?
The staff at Safelite AutoGlass Lilburn speak English and Spanish.
What payment methods are accepted at Safelite AutoGlass Lilburn?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass Lilburn offer any warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty.
What nearby automotive repair shops can I visit if I need additional vehicle services?
Nearby automotive repair options include Global Tires, Global Auto Atlanta, Global Alliance, Abra Auto Body Repair of America, SuperStar Customs and Offroad, and Apex Automotive Group LLC. These can be convenient for complementary vehicle maintenance or repairs.
Are there places nearby where I can get auto customization accessories?
Yes, you can visit LEER Truck Accessories and Nad Auto near Safelite AutoGlass Lilburn for automotive parts, accessories, and customization options.
What nearby amenities can I visit while waiting for my auto glass service?
Nearby amenities include K Wings Cafe for food, Dollar General for shopping, and Weave Fetish Cafe or Ray Beauty Lounge if you want to enjoy beauty salon services.