Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Lilburn.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,362 reviews
5 stars
1,195
4 stars
50
3 stars13
2 stars11
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Candice and Avery, for their helpfulness, professionalism, and ability to explain services clearly.
Timeliness
Several reviews highlighted issues with delays in service, with customers expressing frustration over longer-than-expected wait times for vehicle repairs.
Teamwork
The staff was frequently commended for their teamwork and efficiency, ensuring that customers received prompt service and support.
Transparency
Customers appreciated the upfront pricing and transparency regarding costs, with many noting that they did not feel pressured into unnecessary services.
Overall Experience
Many customers reported positive experiences, indicating they would return for future services and recommend the location to others.
- ARAc Ramos2 days ago5.0I had a great experience at Mavis. Avery was excellent at identifying the issues with my car and clearly explaining what was going on. He fixed my strut and handled the alignment perfectly, and I felt confident the work was done right. Candice was also amazing with customer service she consistently checked on me, kept me updated throughout the process, and made sure everything was clearly communicated from start to finish. The whole team was professional, knowledgeable, and genuinely cared about making sure I was taken care of. I’ll definitely be coming back and recommending this location to others.
- CAChristine Ajayi3 days ago5.0I had a flat tire caused by a nail. I stopped by Mavis to fix it and Avery gave great service and fixed my tire quickly with a very short wait. He lived up to his tag line "we're going to make you proud!" Good service will return for my oil change and any tire issues!
- ABAishat Bishi3 days ago5.0Amazing service, less wait time due to the fast and accurate service provided, friendly atmosphere, clean and professional. I met the manager Avery, and he assisted me in the kindest way possible. I will rate this store a 10/10
- HBHistology BaeJan 5, 20265.0I had a great experience at Mavis Tire, thanks to Avery. He is always courteous, professional, and incredibly helpful. I truly feel like I can trust what he tells me about the condition and safety of my tires, which is very important to me. Because of his honesty and knowledge, I felt secure with my purchase. I will definitely be returning in the future and will be referring others as well. Thank you again for the excellent service!
- SPSherry PetersonJan 5, 20265.0Manager Avery in the Lilburn shop was very professional and helped make an unexpected situation less difficult to handle. Pricing was more than compatible to several other shops. Car rides great with the shocks, struts and wheel alignment. Thanks
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires does Mavis Tires & Brakes in Lilburn offer?
Mavis Tires & Brakes offers top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to fit any budget.
Does Mavis Tires & Brakes provide services besides tire sales?
Yes, they provide a range of auto services such as brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, tire repair, state inspections (select locations), and more.
Is it necessary to make an appointment for brake or other auto services?
Appointments are not necessary as Mavis accepts walk-ins for all services, but making an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices with proof. The price is also guaranteed for 30 days after purchase.
Can customers wait at the store while their car is being serviced?
Yes, customers can wait inside or outside the store. All locations have a waiting area with TV and free Wi-Fi.
What are the store hours for Mavis Tires & Brakes in Lilburn?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there nearby places where customers can get their car detailed after service at Mavis?
Yes, Autobell Car Wash and Autobell are nearby, offering auto detailing and car wash services, which customers can use after their service at Mavis Tires & Brakes.
What nearby dining options are available for customers waiting for their vehicle?
Nearby restaurants include Krispy Kreme Doughnuts for quick treats, Moe's Southwest Grill for Mexican cuisine, IHOP for breakfast and brunch, and Pardon My Cheesesteak for sandwiches.
Is there convenient car rental or lodging near Mavis Tires & Brakes?
Yes, Enterprise Rent-A-Car for rentals, Gwinnett Inn, InTown Suites, and BLU Beach Bar & Grill offer lodging nearby, helpful for customers needing accommodations or rental vehicles.
What COVID-19 safety measures does Mavis Tires & Brakes take to protect customers?
Mavis follows CDC protocols including sanitizing counters frequently, spacing chairs 6ft apart in waiting areas, providing hand sanitizer, and requiring masks for staff and customers.