Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Lilburn.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,326 reviews
5 stars
1,162
4 stars
49
3 stars13
2 stars11
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Avery and Tiffani for their professionalism and attentiveness.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain services clearly, making customers feel informed and confident in their vehicle care.
Quick Service
Customers appreciated the prompt service, with many mentioning quick turnaround times for repairs and tire services.
Friendly Atmosphere
The shop was described as having a welcoming and friendly environment, contributing to a positive customer experience.
Honesty and Integrity
Several reviews emphasized the honesty of the staff regarding pricing and service recommendations, with no pressure to upsell.
- TKTravis King5 days ago5.0I can not say enough about their customer service. Excellent attitude and willingness to help is why I give them 5 stars. I would give them 10 if I could. The guys in the back were helpful and courteous as well. Great place, you won’t regret it!!
- ARAmbriah Rawls6 days ago5.0We’re at Mavis Tire & Brakes with Avery, Devonte, and Colin. They were absolutely amazing! Their customer service was top-notch. We had a tire issue it needed air and possibly a patch and they jumped right in to help. They inspected the tire, figured out what was wrong, and got it fixed ASAP. This was in the middle of a workday on a Tuesday, and they made sure everything was handled quickly. It took maybe 10 minutes, and thanks to their teamwork and efficiency, we were back on the road in no time. Huge shoutout to the team for going above and beyond!
- TOTimothy OlivarNov 12, 20255.0Such great people. I got a tire repaired today, and my experience was awesome. Candice at the front is very welcoming, and they work quickly, and their quality rocks. AND I paid $30 + a $5 tip when I was expecting a MUCH bigger bill. I am grateful. My go to for tire repair 💯
- ZMZaneta McfarlandNov 1, 20255.0I came to get two tires and service l. I was greeted by Ms. Candice and she was truly amazing she took care of my needs with care and even inquired about my budget to ensure they could work in the best deal. She was amazing. Devonte whose usually always here, also provided great service. He's always looking to help in the best way he can. His service and spirit and great. Mr. Avery. Had to save the best for last. Mr. Avery stepped in look at every possible option, took care of my needs. Mr Avery was nothing but great vibes, love his personality and most importantly how he take the time to take care of the customer & ensure all needs are met No MATTER what.
- VGVee GarlandOct 30, 20255.0First, I want to give a special thanks to the manager Avery for making me feel comfortable and confident in the service im getting at Mavis on 78. The way he explains in details what is wrong and how he shows patience is greatly appreciated. Also Devonte customer service and how dedicated he is to make sure everything is okay makes every visit seems effortless and not stressful. As a woman, we need more people and businesses in the mechanic industry to make women feel this way, when dealing with our vehicles. Thanks again to the Mavis team on highway 78. You all are my family.😊🔥💪🏾
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires does Mavis Tires & Brakes in Lilburn offer?
Mavis Tires & Brakes offers top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to fit any budget.
Does Mavis Tires & Brakes provide services besides tire sales?
Yes, they provide a range of auto services such as brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, tire repair, state inspections (select locations), and more.
Is it necessary to make an appointment for brake or other auto services?
Appointments are not necessary as Mavis accepts walk-ins for all services, but making an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices with proof. The price is also guaranteed for 30 days after purchase.
Can customers wait at the store while their car is being serviced?
Yes, customers can wait inside or outside the store. All locations have a waiting area with TV and free Wi-Fi.
What are the store hours for Mavis Tires & Brakes in Lilburn?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there nearby places where customers can get their car detailed after service at Mavis?
Yes, Autobell Car Wash and Autobell are nearby, offering auto detailing and car wash services, which customers can use after their service at Mavis Tires & Brakes.
What nearby dining options are available for customers waiting for their vehicle?
Nearby restaurants include Krispy Kreme Doughnuts for quick treats, Moe's Southwest Grill for Mexican cuisine, IHOP for breakfast and brunch, and Pardon My Cheesesteak for sandwiches.
Is there convenient car rental or lodging near Mavis Tires & Brakes?
Yes, Enterprise Rent-A-Car for rentals, Gwinnett Inn, InTown Suites, and BLU Beach Bar & Grill offer lodging nearby, helpful for customers needing accommodations or rental vehicles.
What COVID-19 safety measures does Mavis Tires & Brakes take to protect customers?
Mavis follows CDC protocols including sanitizing counters frequently, spacing chairs 6ft apart in waiting areas, providing hand sanitizer, and requiring masks for staff and customers.