Need a rental car in Lilburn, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Killian Hill Road location today.
Many customers reported extremely long wait times for car pickup, with some waiting over an hour despite having reservations.
Customer Service
While some staff members received praise for their professionalism and helpfulness, others were criticized for poor communication and unprofessional behavior.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the rental cars, including unpleasant odors and mechanical problems.
Reservation Issues
Customers frequently experienced problems with reservations, including cars not being available despite prior bookings.
JR
Jeff -rey
Jan 3, 2026
1.0
Dont come here, i waited for 40 min & didn’t get the car, the persons attending are just talking to other people & not getting attended worst location
KC
Kimberley Cunningham
Dec 29, 2025
5.0
The Enterprise team made my recent car rental so easy! Very professional and pleasant to work with. Thank you!
KS
Kungumapradeep shanmugam
Dec 22, 2025
5.0
Good company to take a rental car
CT
Candice Taylor
Dec 17, 2025
5.0
Great location. Chloe always make sure im taken care of. Very nice lady. The rest of the team is great also. 10/10 recommend.
MM
Maleda Media
Dec 8, 2025
5.0
I want to express my deepest appreciation for the outstanding service I received from Enterprise Car Rental and their remarkable employee, Cloly. Every interaction with her has been beyond excellent, but my most recent visit truly showed her dedication, professionalism, and genuine care for customers.
When I returned to rent a car for the second time, the specific vehicle I wanted—within the price range I was budgeting for—was not available at that location. Instead of simply telling me there was nothing she could do, Cloly went far above and beyond what anyone would expect.
She personally called a nearby Enterprise branch to check if they had the car I was looking for. Not only did she find the exact vehicle I needed, but she also spoke with the staff there to make sure they treated me with the same level of kindness, respect, and professionalism that she always provides.
On top of that, Cloly arranged shuttle service for me so I could easily get to the other location without any inconvenience. Everything was coordinated perfectly, and when I arrived, the staff there welcomed me just as warmly—exactly as she requested for me.
Cloly serves every customer with unconditional kindness, loyalty, and genuine dedication. She treats people with patience, compassion, and true professionalism that is rare to find. Enterprise is incredibly fortunate to have someone like her, and because of her exceptional service, I will always return and continue recommending Enterprise to everyone I know.
Thank you, Enterprise—and especially thank you, Cloly-for providing the highest level of customer service. You have truly made every experience the best of the best. Zelalem