Advance Auto Parts

4.0
253 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4865 Lawrenceville Hwy NW in Lilburn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4865 Lawrenceville Hwy NW, Lilburn, GA
30047, United States

Hours

Reviews

4.0
252 reviews
5 stars
143
4 stars
51
3 stars
18
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Henry, Sarah, and Chad for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported rude service and unhelpful staff, indicating inconsistency in customer experiences.

Product Availability

Customers appreciated the store's inventory and ability to find specific parts, although there were complaints about order fulfillment and stock issues.

Store Condition

Several reviews mentioned the store's cleanliness and organization, with some customers expressing dissatisfaction with the overall appearance.

Professionalism

There were mixed reviews regarding professionalism, with some employees being described as unprofessional or unhelpful, while others were commended for their expertise.
  • CA
    Carlos Ayala
    Nov 12, 2025
    1.0
    I bought something at this store and was badly treated by the cashier who served me. A man refused to help me find some lights for my car and wouldn't give me my money back. He threw the product at me.
  • AG
    Angel Green
    Nov 1, 2025
    5.0
    Today I would like to give 5 stars to the General Manager, Henry for his fantastic customer service. From the time I called to the time, I entered the store he made me feel very special and welcomed. I liked his great smile and kind demeanor. He was extremely knowledgeable about Deer Whistles. I would definitely recommend this location.
  • ZF
    zilke family
    Sep 17, 2025
    5.0
    Andreas and Henry are so helpful and also extremely trustworthy. After my purchase, I dropped my wallet in the parking lot. I didn’t notice until about 20 minutes later and they went out to the parking lot to find it for me and secure it. I was having such a stressful day and they really are life savers !!!
  • LC
    Latonya Carter
    Aug 4, 2025
    5.0
    I recently visited this location and was assisted by a gentleman named Henry. He was professional, kind, and took the time to explain everything clearly. I initially thought my battery was still under warranty elsewhere, and he encouraged me to double-check before purchasing. When I found out it wasn’t, I returned, and he helped me select and install a new battery. Every time I visit this location, the service is excellent.
  • HB
    Heart Breaker
    Jun 20, 2025
    5.0
    I went to Advanced Auto Parts, trying to figure out how to repair my car bumper because I didn’t know what to do; it had been partially ripped off and I needed to either fix the bumper or completely replace it. Mr. Andreas K. was so kind and gracious enough to look at my vehicle and found the best solution for me to repair it (a metal adhesive that will fix the crack on the bumper) so I won’t have to spend about $250.00 to replace the entire bumper. Thank you so very much Mr. Andreas for taking the time to help me find an ideal solution to my vehicle repair problems. You guys go and check him out. The staff at this location are very professional, very kind and very helpful; HIGHLY RECOMMENDED!!!!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*