Customer Service
While many customers praised the staff for being friendly, professional, and efficient, there were significant complaints about poor customer service, including rude behavior and lack of accountability for mistakes.
Service Speed
Several reviews highlighted quick service and efficient oil changes, but others reported long wait times and delays that contradicted advertised service times.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers expressing satisfaction with thorough checks and service, while others reported issues such as oil leaks and incomplete services.
Management Issues
Multiple reviews indicated problems with management, including unprofessional behavior and failure to resolve customer complaints effectively.