Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.
Product Availability
Customers frequently noted that the business had a wide selection of parts available, often ready for quick pickup.
Communication Issues
Several reviews mentioned poor communication, including unreturned calls and issues with order status updates.
Quality Concerns
There were multiple complaints regarding receiving incorrect or faulty parts, leading to dissatisfaction with the overall quality.
Professionalism
While some customers appreciated the professionalism of certain staff members, others reported unprofessional behavior and rudeness from employees.
RH
Ruth Hesse
Oct 16, 2025
5.0
I can't say thank you enough to Lance used Auto Parts for everything they did for my daughter. I bought a used Transmision from them. had a mechanic from another place put it in, which was done incorrectly. I explained the situation and they fixed it for us with out charging us extra money. They went through the whole car and let me know of anyother issues. I would refer this business to anyone. I would give them 10 stars if it aloud you too.
RW
Rocky White
Sep 24, 2025
5.0
They were really incredible from the moment I walked in. They nailed the part I needed and help me take it off another part. They were just exceptional I reall can't say enough.
CB
Crystal Bailey
Jul 24, 2025
5.0
Fast and Friendly service! They always have the parts I need!
DE
deejay encendio
Jul 2, 2025
5.0
The best no waiting or nothing in and out
DD
Daddy
Jun 27, 2025
1.0
I’ve called and called and they just won’t answer the phone or give a call back. Very shitty service if you ask me. That explains your reviews
Frequently Asked Questions About Lance Used Auto Parts
What are the business hours for Lance Used Auto Parts?
Lance Used Auto Parts is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Lance Used Auto Parts located?
Lance Used Auto Parts is located at 375 Maltbie St, Lawrenceville, GA 30046, US.
How can I contact Lance Used Auto Parts?
You can contact Lance Used Auto Parts by phone at +1 770-963-0555 or by email at lance.thryv@gmail.com.
What types of payment does Lance Used Auto Parts accept?
Lance Used Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Lance Used Auto Parts have an online presence or website?
Yes, Lance Used Auto Parts has a website at http://lanceusedautoparts.com/ and a Facebook page at https://www.facebook.com/Lance-Used-Auto-Parts-160925893928459/.
What types of auto parts services does Lance Used Auto Parts provide?
Lance Used Auto Parts specializes in used and rebuilt auto parts, both retail and wholesale, as well as general auto parts and accessories.
Are there any nearby places where I can get my vehicle repaired after purchasing parts from Lance Used Auto Parts?
Yes, nearby automotive repair shops include C & C Truck Equipment and Repair, Pro Custom Collision, and D&D Auto Body Collision, all of which offer various repair services.
What recycling or garbage services are available near Lance Used Auto Parts?
Nearby recycling centers and garbage collection services include WestRock, Smurfit Westrock Lawrenceville Recycling Plant, S P Recycling, Rocktenn, Republic Services, and Waste Management - Lawrenceville, GA.
Are there any public transportation options or parks near Lance Used Auto Parts?
Metro Atlanta, which includes a convenience store, train station, and park, is nearby and can help customers access the area conveniently.
What other local businesses or services are near Lance Used Auto Parts that I might find useful?
Nearby businesses and services include Perimeter Roofing (building supplies), Brownlee's Furniture (furniture and mattresses), Atlanta Wrecker Sales (towing services), Live Oak Construction Supply (hardware store), and several religious organizations like City of Hope Ministries and Jesus Power Assembly Of God.