Enterprise Rent-A-Car

4.1
878 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Lawrenceville, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Riverside Pkwy. location today.

Location

Enterprise Rent-A-Car
2095 Riverside Pkwy, Lawrenceville, GA
30043, United States

Hours

Reviews

4.1
878 reviews
5 stars
590
4 stars
78
3 stars
27
2 stars
31
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like Malik, Rodney, and Trey.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

There were complaints about unfulfilled reservations and last-minute upselling, leading to customer dissatisfaction.

Efficiency

Customers appreciated the quick pickup and drop-off processes, although some noted long wait times during busy periods.

Mixed Experiences

While many had positive experiences, a significant number reported serious issues, including poor customer service and vehicle problems, indicating inconsistency in service quality.
  • CS
    Christopher Smith
    6 days ago
    5.0
    I have to be honest and say that on Saturday, November 14th, I did not have the best customer service experience. However, my return experience is the reason for this 5-star review. When I returned my car, the male employee asked about my experience. I told him about the issue I encountered, and he took immediate action. Not only did he make the situation right, but he also ensured that I would return as a customer. I believe the employee was Rodney, and he was definitely outstanding—an asset to the organization. Thank you for resolving the situation and keeping me as a loyal customer. I will be back in the future because of this employee’s strong customer service skills.
  • VP
    Vicki Palacios
    Oct 29, 2025
    5.0
    My go-to location! Never disappointed with the service and vehicle selection. This time my fiancé and I got spoiled with a brand new 2026 Taos. A huge shoutout to Luis for being so well spoken and such a positive person he made the checkout process easy. And although the return process is short Rodney was a pleasure as well! Great staff overall.
  • RM
    RR McGraw
    Oct 22, 2025
    5.0
    Last weekend I rented a car from Enterprise. The best part of that experience was the help I received from Luis at pick-up and from Caleb at time of return. Both young men were very helpful and knowledgeable while showing genuine customer service.
  • HS
    Hoyt Stancil
    Oct 20, 2025
    5.0
    Enterprise supplied me with a very clean and fresh rental while my car was being repaired. Great job.
  • VV
    Vanesa Veismanova
    Oct 18, 2025
    5.0
    This was my first time renting a car from here, and I had such a wonderful experience! The staff was incredibly kind and helpful from start to finish. Louis provided some of the best customer service I’ve ever experienced, his positive attitude and willingness to go above and beyond truly stood out. I’ll definitely be renting from here again in the future!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lawrenceville, GA?

Enterprise Rent-A-Car in Lawrenceville offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks with flexible rental options.

Where is Enterprise Rent-A-Car located in Lawrenceville?

It is located at 2095 Riverside Pkwy, Lawrenceville, GA, 30043, USA.