Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lawrenceville, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hurricane Shoals location today.
Location
Enterprise Rent-A-Car
489 Hurricane Shoals Rd NE, Lawrenceville, GA
30046, United States
Hours
Reviews
4.3
171 reviews
5 stars
131
4 stars
8
3 stars
6
2 stars
3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Will and Jeremy for their exceptional service.
Vehicle Quality
Feedback indicated that while some vehicles were clean and in good condition, there were complaints about vehicles having odors and mechanical issues.
Reservation Issues
Several customers reported problems with reservations, including vehicles not being available despite confirmations, leading to frustration and dissatisfaction.
Communication Problems
Customers expressed frustration with the call center's lack of responsiveness and poor communication, contrasting with the positive experiences at the local branch.
Overall Experience
While many reviews highlighted positive experiences, there were notable complaints about unethical practices regarding deposits and charges, impacting overall customer trust.
- JMJustin MetzNov 14, 20252.0Below average customer service. Come across like they are doing you a favor instead of treating you like a customer. Vehicle tailgate would not open. I had to crawl through the SUV to get items out of the back. It's been over a week, and I still have not received my receipt.
- ERErick RespertNov 13, 20255.0The team ways take good care of us.. Your vehicle will be cleaned and ready to go..
- CPCarol PalmerNov 5, 20255.0This is the best, most professional Enterprise location in Lawrenceville, Georgia. It’s a busy location, but is run very efficiently and smoothly. Will definitely use them for any future needs.
- MMMontenago MickensOct 29, 20255.0Enterprise Hurricane Shoals Lawrenceville, Ga location did a great and efficient job with check in and checkout timeliness. I will definitely use Enterprise Rental for my next trip.
- CKChris KleckoOct 15, 20251.0I run into a little car for 286 a week . Then extended it a week as my car was not fixed .. when I returned it 3 days early, they had justified. Stealing the money that they held hostage from me.only returning a small portion of the week I prepaid for..I rented 11 days.. When?\n I asked some other excuse was blah blah blah. It didn't make sense, it just was them saying. Yes, we decide what we're giving you back out of your deposit and your prepaid rental. If you bring it back early, they're going to penalize you if you bring it back late, they're going to penalize you, this is what the rich do that. This company is immoral and unethical, and they steal from a little guy who's already enough. Adversity, I wouldn't use them for anything.Their excuses were ridiculous.Basically, just said.Yeah we needyour money more than you and then they rented it all over again. Just somebody else the same day. They were profiting off of the money they extorted for me with their immoral lies.They will lie to you. They will smile at you when they lie to you. Don't trust enterprise, don't trust them. I think they're thieves
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lawrenceville, GA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans with flexible rental options to meet your needs.
Where is Enterprise Rent-A-Car located in Lawrenceville, GA?
Enterprise Rent-A-Car is located at 489 Hurricane Shoals Rd NE, Lawrenceville, GA 30046.
What are the business hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturday from 9:00 AM to 2:00 PM and Sunday from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car offer discounts for active military personnel?
Yes, Enterprise Rent-A-Car provides discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Lawrenceville?
You can reserve a rental car online at their reservation page or by calling their main phone number +1 770-243-1877.
What should I do if I need a rental car while my vehicle is in the shop?
Enterprise Rent-A-Car offers rental vehicles that can help you stay mobile while your car is being repaired.
What are some nearby automotive-related services around Enterprise Rent-A-Car?
Nearby automotive services include Dyno-Proven for automotive repair and emissions inspection, Gwinnett Performance Automotive Service for repairs, and Gunter Automotive for oil changes.
Are there any fitness or recreation venues near Enterprise Rent-A-Car to visit before or after renting a car?
Yes, O-Zone is a nearby gym and sports and recreation venue where customers can work out or relax before or after their visit.
What government services are located near Enterprise Rent-A-Car in Lawrenceville, GA?
Nearby government offices include Gwinnett County Fire and Emergency Services, Gwinnett County Detention Facility, and Gwinnett County Magistrate Court, which might be helpful if you have related needs while in the area.