Advance Auto Parts

4.0
350 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1093 Duluth Hwy in Lawrenceville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1093 Duluth Hwy, Lawrenceville, GA
30043, United States

Hours

Reviews

4.0
350 reviews
5 stars
206
4 stars
55
3 stars
29
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Product Availability

Customers frequently reported issues with product availability, including online orders not being ready and staff not being able to locate items.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about employees lacking professionalism and being inattentive.

Store Management

There are numerous complaints regarding poor management and lack of organization, leading to frustrating customer experiences.
  • GS
    gina s.
    5 days ago
    5.0
    Juan is super knowledgeable and professional in job. I came there to check on my battery and he was VERY helpful and got me back rolling. I was VERY pleased with his customer service. He’s super nice and personable. Go see Juan you will not be disappointed .
  • AS
    Amanda Szilage
    Jan 1, 2026
    1.0
    Eric needs a serious attitude adjustment and or a job that doesn't involve customer service. Went to have my check engine light read, unfortunately they don't give a print out of the codes that come up during the scanning. He said we could take a picture of the machine but then had an attitude when we asked him to scroll down on the screen to view the entire thing. I also needed to make a return because clearly I didn't just need oil, Eric proceeded to open my oil directly in front of me to confirm it hadn't been open yet, then said he couldn't return it because now it's open. Like seriously, thankfully a manager got involved because I was so confused where the attitude was coming from, but then the silliness was too much.
  • 33
    3ho
    Dec 8, 2025
    5.0
    They were so kind Good service.
  • JW
    Jacob West
    Sep 28, 2025
    1.0
    Bot fusses from this but the fuse puller was the wrong size and they wouldn't let me borrow a set of pliers horrible customer service this is why people go to AutoZone
  • WW
    Warren Williams
    Aug 28, 2025
    5.0
    Great place

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*