Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennesaw.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
254 reviews
5 stars
231
4 stars
4
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the professionalism, thoroughness, and attention to detail of the service technicians.
Speed and Efficiency
Many reviews highlighted the quick service, with several customers noting they were in and out in a short amount of time.
Customer Experience
Overall, customers reported positive interactions with staff, describing them as friendly, helpful, and knowledgeable.
Upselling Concerns
Some customers expressed dissatisfaction with perceived aggressive upselling tactics, feeling pressured to purchase additional services.
Resolution of Issues
When mistakes occurred, the management was noted for their responsiveness and willingness to rectify problems, leading to improved customer satisfaction.
- ASAshley Sims3 days ago5.0TJ and Santiago provided excellent customer service from start to finish. They were very thorough. They advised of all services that they were performing and gave a checklist. It was an awesome Customer Service experience and will definitely be back!
- LCLori CastleberryNov 14, 20255.0I received great customer service. They showed me my air filter to confirm that it did not need to be replaced which is not something that most places do. They were helpful and kind.
- JDJ DNov 1, 20255.0Great fast oil change place! Highly recommend!
- EEeq6222Oct 29, 20254.0Wow. I was impressed by the attention to detail. I've never experienced such professional service from an oil change service. They checked all fluids, filters, headlamps (including high beams), turn signals, and brake lights. They use a vacuum method of removing the oil from the dipstick tube instead of removing the oil pan bolt which eliminates the costly risks of someone forgetting to reinstall the bolt, crossthreading the bolt, and over-torquing it. That level of professional and thorough service does come at a cost with an above average fee.
- JLJacqueline LuntOct 10, 20255.0Service was fast and easy. In addition to giving me an oil change, they also topped off my power steering fluid and filled up my tires to the recommended pressure which saved me a trip to a gas station. Thank you!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Kennesaw offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services, including auto repair, car battery sales, vehicle inspections, and auto air conditioning service.
Where is Valvoline Instant Oil Change located in Kennesaw?
It is located at 3298 Cobb Pkwy NW, Kennesaw, GA 30152, USA.
What are the opening hours for Valvoline Instant Oil Change in Kennesaw?
The location is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Kennesaw?
They accept credit cards, debit cards, and mobile NFC payments for convenience.
How quickly can I get an oil change at this Valvoline Instant Oil Change location?
Oil changes can be completed quickly, typically within 15 minutes while you stay in your car.
Is there a Shell gas station near Valvoline Instant Oil Change, and how can it assist me?
Yes, a Shell gas station is nearby. Customers can conveniently refuel their vehicles before or after maintenance at Valvoline.
What dining options are close to Valvoline Instant Oil Change if I want a meal before or after my visit?
Nearby dining options include McDonald's for fast food, Biscuit Belly for breakfast and brunch, McAlister's Deli for sandwiches, and Thai Basil and Sushi Zen for Thai and Japanese cuisine.
Are there any nearby facilities where I can handle shipments or mailing after visiting Valvoline Instant Oil Change?
Yes, The UPS Store 1998 and UPS Access Point locations nearby provide convenient courier, shipping, and printing services.
What other vehicle-related services are available near Valvoline Instant Oil Change in Kennesaw?
Nearby vehicle-related services include U-Haul Neighborhood Dealer for truck rentals, Advance Auto Parts for automotive supplies, Rebel RV Repair for recreation vehicle repairs, and additional automotive repair shops.