Customers consistently praised the friendly, professional, and helpful staff, often mentioning a family-like atmosphere.
Efficiency
Many reviews highlighted the quick turnaround times for services, with customers appreciating the promptness of repairs and maintenance.
Honesty and Fair Pricing
Numerous customers noted the honesty in service recommendations and fair pricing, often feeling they were not pressured into unnecessary repairs.
Cleanliness and Comfort
The waiting area was frequently described as clean and comfortable, contributing to a positive overall experience.
Appointment Scheduling Issues
Some customers expressed frustration with appointment scheduling, noting difficulties in securing timely service.
MG
Micah Gideon
Jan 2, 2026
5.0
I needed my battery cable repaired. They had me in and out in a flash. Very professional treatment. I will use them again when needed.
JL
Justin Landers
Dec 31, 2025
5.0
They took care of putting tires on my truck quickly and had the best price around.
BH
Beth Hunter
Dec 30, 2025
5.0
I stopped early this morning because my tire was low due to the cold weather. They took care of me in minutes. Very friendly, knowledgeable and kind. Will definitely go back for other maintenance
NC
Norma Chandler
Dec 26, 2025
5.0
Had senors going bad . They got to work found and fixed . Thanks to all the crew at brookstone.
JB
Jennifer Bargeron
Dec 22, 2025
5.0
Thanks so much for helping us figure out what was wrong and not overcharging us.